I'm trying to backup a WD My passport external hdd (2TB). I couldn't find my hdd in file explorer(windows 10), so I checked disk management, which showed "The request failed due to a fatal device hardware error". Also, when I used diskpart to check the partitions, it showed "there are no partitions on this disk to show"
Here's what I tried so far on windows10:
1) Checked the SMART attributes using the cmd wmic diskdrive get status. The status showed OK
2) Checked the status of the hdd through device manager. The device status reads "This device is working properly". I also tried updating the driver, but I already had the latest driver.
3) Used testDisk to try and recover partitions, but it was unable to find any
4) Used EaseUS Data recovery wizard, but it found 0 files
5) Used EaseUS Partition Master, but it was unable to fix the partition.
I gave up on using windows and tried recovering the files on Linux. But after inserting the hard drive and typing the cmd dmesg, I see this as output:
Wrong diagnostic page; asked for 1 got 8; Failed to get diagnostic page 0x1; Failed to bind enclosure -19
Does anyone know what I can do from here? Thanks in advance!