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I have a new hard disk with Windows 10 installed - I had to change my previous one due to bad sectors on it and it was unable to run the OS.

I have a Samsung monitor with a recommended resolution of 1366 x 768; but in Windows 10, this option (1366 x 768 for screen resolution) is not available - by default is selected 1200x800 - by selecting he other approximate option - which is 1600 x 900 IIRC, the monitor shows an alert saying that the optimal/recommended screen resolution is 1366 x 768.

I had search about this issue and the solutions are:

  • Search updates of the drivers (via Windows Update) - It says that I already have installed the most updated drivers.
  • Uninstall drivers - I can't do this since I really don't know which one and I don't think this is needed.
  • Search about ways to set this resolution via cmd - it doesn't convince me try by this way.

How can Windows 10 recognize the screen's resolution and allow to select the screen resolution?

Any advice about how can I improve this question are welcome.

Here are some information about my monitor and the CD/driver I found:

  • Monitor Samsung - model 943SNXPLUS
  • Model Code: LS19MYYKFNA/ZM
  • Color Display Unit - Type No: MC19WS
  • Samsung MC19WS

CD/Driver:

  • SAMSUNG SyncMaster - 2. Monitor Driver
  • Serial code: BN59-0095A-02

When I play the CD, is shows the user manual and installation guide - which is open in the browser - , but I have to check further, due I couldn't find the driver itself; by reading the user manual, it shows the link for get he latest version of the driver, but it search in the same CD and says: file not found.

These are the values found in the "Details" tab of the Microsoft Basic Display Adapter:

PCI\VEN_10DE&DEV_03D0&SUBSYS_CB8410DE&REV_A2

PCI\VEN_10DE&DEV_03D0&SUBSYS_CB8410DE

PCI\VEN_10DE&DEV_03D0&CC_030000

PCI\VEN_10DE&DEV_03D0&CC_0300

This is the screenshot:

Details values

This is the model of my PC:

Windows 10 Pro 64 bits AMD Athlon(tm)

Improve this question
14
  • Trusting the drivers that Windows Update provides is likely not the way to go here. You should (if possible) download drivers/software for both your specific monitor and graphics card from their respective manufacturer's websites. If this is a laptop, you should look for appropriate drivers on the laptop manufacturer's website.
    – Anaksunaman
    Commented Jan 21, 2020 at 20:46
  • @Anaksunaman thank you for your answer. It is a desktop PC. How can I check the manufacturer's screen and get the monitor specifications? - I'm not good in PC maintenance :) - I do remember that there was a program that read the PC specification details like RAM, motherboard, but, I'm not sure.
    – Marco Aurelio Fernandez Reyes
    Commented Jan 21, 2020 at 20:52
  • 2
    You just need the manufacturer website and the models. These should be in stickers found on the monitor and computer.
    – harrymc
    Commented Jan 21, 2020 at 21:04
  • @MarcoAurelioFernandezReyes As harrymc points out, the best method to identify the monitor brand and model is from the stickers (usually on the back of the monitor or PC). If you need a utility, you may want to try the free version of Speccy (or similar software), though I am not certain how accurate it may be in identifying devices assuming generic drivers are installed.
    – Anaksunaman
    Commented Jan 21, 2020 at 21:51
  • 1
    Ah...the nForce 430 chipset... This integrated video card isn't compatible with Windows 10. You might need to install a video card compatible with Windows 10. I will post a possible solution though in the answer.
    – Natsu Kage
    Commented Jan 25, 2020 at 19:16

1 Answer 1

Reset to default
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+50

Your computer uses the nForce 430 chipset, which uses an older 6150se Geforce video chip. There is no windows 10 driver but a win7/8 driver may work:

https://www.geforce.com/drivers/results/82758

This is an older Win7 64bit driver that is compatible with the 6150se. This will allow you to choose resolutions such as 1360/1366x768.

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2
  • 1
    Your spot on. The videocard doesn't have to proper driver. The basic driver Microsoft automatically installs is too limited to control the monitor properly.
    – Tonny
    Commented Jan 25, 2020 at 19:27
  • Thank you, Natsu Kage, your answer solved my problem and I'll reward your answer. Thank you, everyone! :)
    – Marco Aurelio Fernandez Reyes
    Commented Jan 25, 2020 at 20:02

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