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Basically I have a LAN connection through my WIFI router and unfortunately my computer does not have WIFI privileges and so it is connected to the internet through cable line (coming from the router). Now I created a new account in PLEX media server and wanted access my contents remotely. But I failed to do so.My ip configuration is as shown in the picture.

My ip configuration is as shown in the picture. Is there anything I have to modify ? And I want make clear that from the router only my PC is connected via cable and nothing is connected, also I do not have any modem. I use my mobile under the wifi router. My router is from D-Link and I have UpnP enabled. I have tried almost every possible way that are given in the internet but failed to make any difference. Also I want to say that I am a quite novice in such router configuration thing.

Thanks in advance for your time.

EDIT 1: In accordance to the solution given by jcbermu i would like to show my router configuration page:enter image description here Which option should I modify ?

EDIT 2: Adding this picture to get some help for router configuration. enter image description here

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  • Where is your plex media server located? If it on your local network and you want to access it remotely you need to open the appropriate ports in your router.
    – DavidPostill ♦
    Commented Sep 12, 2018 at 13:34
  • What is the model of your dlink router?
    – DavidPostill ♦
    Commented Sep 12, 2018 at 13:35
  • D-Link DIR 816 @DavidPostill
    – hiren_garai
    Commented Sep 12, 2018 at 13:37
  • 1
    How to Forward Ports in a D-Link DIR-816 Router and open port 32400.
    – DavidPostill ♦
    Commented Sep 12, 2018 at 13:44
  • pretty useful link. But I am stuck at the PROTOCOL option. Which option should I choose TCP or UDP ? @DavidPostill
    – hiren_garai
    Commented Sep 12, 2018 at 13:52

1 Answer 1

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Your Plex Server is running in port 32400. If you are trying to connect remotely from outside your network, you have to follow these steps:

The internet router is doing NAT (translating a single public IP address to the private IP addresses in your network) as in the following image:

enter image description here

  1. It's necessary to open the port TCP 32400 in the router and redirect all the traffic coming to that port to the IP address of the server.

Your router should have a menu like this:

enter image description here

Where you indicate the port and the IP address of the server

  1. go to the Plex Server configuration and find this where you can test that the server is reachable from outside enter image description here
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  • thanks again for your time, i have edited my question a little bit by adding the configuration page, will please guide from there. Thank you @jcbermu
    – hiren_garai
    Commented Sep 12, 2018 at 13:46
  • @HirenGarai User defined service name: Plex, Protocol: TCP, WAN Port: 32400, LAN Port: 32400, LAN Ip Address: 192.168.0.4
    – jcbermu
    Commented Sep 12, 2018 at 14:20
  • yes, I have done the exact same way you said, but no difference, it still says I have no remote access.@jcbermu
    – hiren_garai
    Commented Sep 12, 2018 at 14:25
  • Do I have to enable port triggering ? @jcbermu
    – hiren_garai
    Commented Sep 12, 2018 at 14:44
  • I have disabled upnp and then retried but no improvement.
    – hiren_garai
    Commented Sep 13, 2018 at 2:54

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