Port forwarding failure

Question

I am trying to forward a port for Voobly and this is suggested by them here to play games with better connection.

Questions:

AFAIK static IP is required. Where do you make IP static? From computer or router? I already did it from computer (see pic) and I read somewhere that if ipconfig /all shows that DHCP Enabled No then the IP is static. But the router says that DHCP is enabled. Which one is effective?
I told by Voobly that DHCP could be on and just do DHCP address reservation. By referring to this link, in my router (TP-LINK TD-W8961ND) I don't see MAC address of my computer's Ethernet adapter listed but only the phone connected to the router (see this pic). With the MAC what I mean is shown in this picture. Choosing manual configuration and typing the mentioned address and pressing save does do nothing. Why?

Things have been done so far:

Referring to this link, opened port 16000 UDP in the router (see pic).
DMZ and UPnP are off and router firewall is on as all are suggested by Voobly.
Added inbound rule in Windows firewall for port 16000 UDP and specifically for Voobly client executable.
Both PFPortChecker and Voobly network diagnostic report that the port is not open.
Antivirus is off.

I would recommend that you remove your public IP address from this post, as opening ports, is making you vulnerable attacks from the internet. — Anders Gornitzka, Commented Mar 28, 2017 at 16:27
It is possible that you are behind a Carrier-grade NAT that prevents inbound connections to your public IP because that IP is shared with other people. — GiantTree, Commented Mar 28, 2017 at 16:39
Could you try to make a test with your windows firewall turned off, to eliminate this as a problem? I suspect it could be another process or service, that is using the port, and therefore it could be blocked by your PC. — Anders Gornitzka, Commented Mar 28, 2017 at 17:03
@AndersGornitzka I already tried that and the result is the same. — Shibli, Commented Mar 28, 2017 at 17:04
If you do from a CMD prompt netstat -a, does it show that its listening for incomming connections on port 16000? — Anders Gornitzka, Commented Mar 28, 2017 at 17:05

AltAir · Accepted Answer · 2017-03-28 16:35:36Z

0

You must order the additional service "Fixed IP" in your ISP. Without this internet provider blocks the incoming requests.

answered Mar 28, 2017 at 16:35

AltAir

1113 bronze badges

Is what you are suggesting the same as first option of this answer?
– Shibli
Commented Mar 28, 2017 at 17:14
@Shibli So it's the same.
– AltAir
Commented Mar 28, 2017 at 18:36
@Shibli Different providers can call the service in different ways. Can you add a link to the website of your ISP?
– AltAir
Commented Mar 28, 2017 at 18:43
Here is the link although it is not in English.
– Shibli
Commented Mar 28, 2017 at 19:58
@Shibli, Perhaps your provider does not offer that service. The site is little information on technical details package. Support does not correspond by e-mail but only through a telephone. You can try the second method (option two) shown in your link.
– AltAir
Commented Mar 30, 2017 at 8:04

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