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I've been using Office 365 (federated against my domain) for several months.  Recently when I login to http://portal.office.com, the site complains I need to Add information to your account so you don't lose access if you ever forget your password:

Don't lose access to your account

Clicking Set it up now takes me to this screen:

Office 365 Verify Phone

To make sure you can reset your password, we need to collect some into so we can verify who you are.  We won't use this to spam you – just to keep your account more secure.  You'll need to set up at least 1 of the options below.  ...

Question

How do I disable this prompt? My account is federated to my domain, so if I forgot my password I would contact my Domain Admin, not Microsoft.

Update

I am not the Domain Admin, but I've checked with him and he hasn't intentionally set any configuration on my account to force this verification behavior.

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  • Are you the domain admin? If so, I'd recommend posting this on Serverfault. If not, I'd recommend talking to the Domain Admin. I don't think it's completely off topic for Super User, but I hope that points you in a better direction. Commented Jan 27, 2016 at 1:24
  • Can I move it to server fault myself, or does it need to be "vote to move"d?
    – ppittle
    Commented Jan 27, 2016 at 1:28
  • If you are the Domain Admin, you can choose to Close->Off Topic->Another Site->Server Fault. I'd edit the question to mention your role. If you are NOT the Domain Admin, then Server Fault will not take the question. Commented Jan 27, 2016 at 1:29
  • How you get rid of this prompt is one of two ways. You either as the Administrator remove the requirement to do so or you asked the administrator to remove the requirement. If the prompt is for the underline Office 365 account itself and not the email account to the domain the requirement was set by Microsoft. I can't tell from the screenshot though.
    – Ramhound
    Commented Jan 27, 2016 at 1:36
  • @Ramhound - I'm not sure what you mean by the underline Office 365 account itself. The prompt is from logging in with my @company.com address.
    – ppittle
    Commented Jan 27, 2016 at 2:11

1 Answer 1

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This option comes up when Self Service Password Reset has been enabled. In order to authenticate when you want to reset your password, you'll need to use one of the authentication options you are being asked to provide. It's a good thing.

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