I have a Microsoft Surface Pro 3 tablet. For the past couple weeks I have been experiencing an issue where when I turn the surface off either by the physical hardware button or through the OS (Windows 8.1) it will automatically reboot once it has shut down.
I have looked into other sources and I have turned off the wake features for the keyboard cover, HID compliant keyboard, and HID compliant mouse within device manager.
I have also disabled the wake feature within the power settings. The issue is still persisting. I have also used the powercfg command to list other devices that are able to wake the device, I have not disabled anything other than the ones listed above. I have also run the command through powercfg in command prompt that lists what has last waked the device.
Commands:
powercfg -lastwake
powercfg -devicequery wake_from_any
Suspecting a power issue I have removed all devices such as the keyboard cover and USB devices, but the issue still persists.
Has anyone run into this issue before and found a solution?
Thanks ahead of time!