Timeline for Dell precision 5510 - unplugging power cable while in sleep mode causes unexpected shutdown
Current License: CC BY-SA 4.0
10 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Jul 26, 2020 at 13:30 | answer | added | Ven | timeline score: 0 | |
| Aug 13, 2019 at 5:13 | comment | added | Mindaugas Bernatavičius | The problem was happening when I just got the machine (its a used one) about 8 months ago. Then it suddenly stopped, not reappeared and is very consistent. | |
| Aug 13, 2019 at 5:06 | comment | added | davidgo | This does not look like a battery hardwae issue to me. I did just see that a new Firmware update has jst come out (12 August 2019) for that device - If the problem is new, you may want to see if its related. If its old you may want to try flashing your BIOS. I found the information at dell.com/support/home/nz/en/nzdhs1/product-support/product/… | |
| Aug 13, 2019 at 4:59 | history | edited | Mindaugas Bernatavičius | CC BY-SA 4.0 |
added battery report
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| Aug 13, 2019 at 4:59 | comment | added | Mindaugas Bernatavičius | Great suggestion. Here it is (will add to the OP as well): pastebin.com/raw/Rz1ehZBm | |
| S Aug 13, 2019 at 4:58 | history | suggested | xzilla | CC BY-SA 4.0 |
clean up spelling / grammer, hopefully improving the question. (The original question sounded like a joke to me)
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| Aug 13, 2019 at 4:48 | answer | added | ddemuro | timeline score: 0 | |
| Aug 13, 2019 at 4:27 | comment | added | davidgo | The next diagnostic step I would take (and post here) would be to get the battery information from the system. wikihow.com/Run-an-Energy-Report-on-Windows-7 for Windows 7 or windowscentral.com/generate-battery-report-windows-10 for Windows 10 (ie run powercfg) and this can tell you the state of battery health. | |
| Aug 13, 2019 at 4:15 | review | Suggested edits | |||
| S Aug 13, 2019 at 4:58 | |||||
| Aug 13, 2019 at 3:48 | history | asked | Mindaugas Bernatavičius | CC BY-SA 4.0 |