Timeline for Dell precision 5510 - unplugging power cable while in sleep mode causes unexpected shutdown
Current License: CC BY-SA 4.0
3 events
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| Aug 13, 2019 at 5:50 | comment | added | ddemuro | From the error I grasped that the machine was randomly turning off, since it said it didn't turn off cleanly. Hmm my guess if it's just during suspend is either driver issue, or BSOD during wake up. The reason I say this is because this seems to happen during S state changes. Have you contacted their support? there might be a recall or there might be a driver update. Another option you could try is disabling also C-states if possible in the bios and checking if the issue still occurs. | |
| Aug 13, 2019 at 4:53 | comment | added | Mindaugas Bernatavičius | Thanks for the suggestions - not sure i understood the last suggestion though. My computer does not die if I unplug it, I would doubt that it will die in BIOS as well. I have not tried to the suggestion with CPU spike, I think I will be able to just load the CPU with special utilities that exit. | |
| Aug 13, 2019 at 4:48 | history | answered | ddemuro | CC BY-SA 4.0 |