Timeline for Skype for Windows automatic upgrade keeps recreating desktop shortcut icon
Current License: CC BY-SA 4.0
21 events
| when toggle format | what | by | license | comment | |
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| Oct 14, 2019 at 12:43 | history | edited | b_jonas | CC BY-SA 4.0 |
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| S Oct 20, 2018 at 0:12 | history | bounty ended | Bob | ||
| S Oct 20, 2018 at 0:12 | history | notice removed | Bob | ||
| Oct 18, 2018 at 17:14 | comment | added | Albin | This question has not received enough attention. ; ) | |
| Oct 12, 2018 at 18:14 | answer | added | Albin | timeline score: 2 | |
| Oct 12, 2018 at 17:05 | comment | added | s1ns3nt | If you still have the actual "older" version of the personal installer, try uninstalling and reinstalling it, but make sure you pick the "only install for me" option when it's installing. Start it, let it run its update and see if it recreates the shortcut again. IIRC, it doesn't install the shortcut in Public this way, which should mean you settings stick... | |
| Oct 12, 2018 at 16:35 | comment | added | b_jonas | @s1ns3nt The new shortcut was installed to "C:\Users\Public\Desktop\Skype.lnk" and points to "C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe". The personal Skype program was running and logged in before the update, but it got closed automatically when I confirmed to allow the Skype update. After the update, the Skype program restarted automatically, and I'm still logged in with my personal account. | |
| Oct 12, 2018 at 15:44 | comment | added | s1ns3nt | Can you tell which Skype did that update? I'm betting your "personal" Skype was installed with the "all users" option if it's there (which would install the shortcut in the Public user's profile, instead of yours). | |
| S Oct 12, 2018 at 14:19 | history | bounty started | Bob | ||
| S Oct 12, 2018 at 14:19 | history | notice added | Bob | Draw attention | |
| Oct 12, 2018 at 10:35 | comment | added | b_jonas | This problem still exists with the update I installed today. | |
| Sep 4, 2018 at 12:47 | history | edited | b_jonas | CC BY-SA 4.0 |
added 751 characters in body
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| Sep 4, 2018 at 12:41 | comment | added | b_jonas | @Bob Wait, there's a complication. The machine also has another version of skype included, which I think is the business version, and may have come with MS Office 365 Business (that latter is definitely installed). I forgot about that one, because I specifically asked for the non-Business version so I can use my existing Skype account. That version has a start menu shortcut and is "C:\Program Files\Microsoft Office\root\Office16\lync.exe". But I think the consumer version is to blame here, because the desktop shortcut points to "C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe". | |
| Sep 4, 2018 at 12:36 | comment | added | Bob | Ok, that sounds like desktop consumer Skype. | |
| Sep 4, 2018 at 12:35 | comment | added | b_jonas | @Bob The menu says "Help and feedback", the "Settings" window on the "Help & Feedback" tab that it opens says "Skype version 8.29.0.50; © 2018 Skype & Microsoft; (✓) You're on the latest version of Skype", a blue icon with white S in it, and a set of help topics. | |
| Sep 4, 2018 at 12:32 | comment | added | b_jonas | @Bob This is a workstation I use exclusively for my job at a small business, the HW and OS is owned by the company but I'm the only user and do most of the user sysadmin tasks. There's a co-worker who is part-time dedicated sysadmin, he installed Windows to the machine, and installed Skype on my request. I think it's not Skype for Business, but consumer Skype, but I'm not sure. | |
| Sep 4, 2018 at 12:17 | comment | added | Bob | Wait. Another admin? Is this a business machine? Are you talking normal consumer Skype, or Skype for Business (which is Lync rebranded, a separate application that comes with Office 365 for business)? | |
| Sep 4, 2018 at 12:16 | comment | added | Bob |
Click the 3 horizontal dots (menu) => About this version for UWP, or the 3 horizontal dots => Help and feedback for desktop. UWP is currently on 12.x, Desktop is currently on 8.29.
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| Sep 4, 2018 at 11:59 | comment | added | b_jonas | @Bob: I don't know what I'm using. Another admin installed Skype on the machine. Do you have a specific procedure for checking which version I have? Should I make screenshots? | |
| Sep 4, 2018 at 11:48 | comment | added | Bob | Are you using the desktop ("classic"/win32) or UWP (store) version of Skype? "the version that is composed of a traditional windows program and a metro-style windows app" implies you have ... both? Last I checked they're separate. | |
| Sep 4, 2018 at 11:05 | history | asked | b_jonas | CC BY-SA 4.0 |