Berkeley IT provides a wide range of technology-based services to assist instructors and students with instruction and learning. As part of the Division of Undergraduate Education, Research, Teaching, & Learning (RTL) offers services and programs to support the instructional and research community. Review opportunities below.
Support for Instructors
RTL's Quick Support webpage is the best source for immediate support. Instructors experiencing classroom support issues that need immediate attention, please get in touch with the Classroom Helpdesk:
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Live chat support: click on the "Chat With Us" bubble on the lower right side of the RTL website
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By phone: 510-643-8637.
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For non-urgent issues and questions, contact us via email: classroomav@berkeley.edu
RTL also provides support through the following:
- Academic Innovation Studio (AIS)
- Academic Integrity
- Ally for bCourses
- bCourses
- BOA (Berkeley Online Advising)
- Center for Teaching and Learning (CTL)
- Classroom Technology Services
- Course Capture
- Course Design Tools
- Course Evaluations
- DataHub
- Digital Learning Services (DLS)
- Gradescope
- Online Discussions Tools (integration with bCourses and Ed Discussion)
- Instructional Equipment Checkout
- Kaltura
- Research IT
- SensusAccess
- Student Response Systems (Poll Everywhere, iClickers Cloud)
- SuiteC
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