Check if your Microsoft account is closed
We recommend following the steps in this order to assist you with finding your username.
Check if closed |
Your account might be closed or deleted
You might not be able to sign into your account because it's closed or deleted.
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If you closed your Microsoft account, you have 60 days from closing to reopen it. After that 60 days, your account and data expire. To re-open your account, simply sign in again.
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If you haven't signed in to your account for more than two years, it may have been deleted.
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If you can't sign in because your username has stopped working, read We couldn't find an account with that username.