I have a question about my Motor Vehicle Maintenance & Repair Stack Exchange post: Ford Radio Code
Hello
We posted a detailed answer to the above question that directly answered the question while clearly and transparently bringing attention to our own company that specialises in this service. We are a small but legitimate UK-based company with overwhelmingly positive reviews, and we offer this service as cheaply as it's possible to do sustainably - far cheaper (and more reliably, since we use the serial number rather than the VIN) than the average dealership can.
A few days later we realised that our answer had been downvoted and deleted while the much shorter answer from one of our many competitors had no downvotes and had been up for years, despite the fact that it was clear spam - it attempted to present itself as a real user when the user name was from a TV show, it didn't directly answer the question, and the post included a discount code that a typical customer is unlikely to know or share. That answer was only deleted after we initially posted and quickly deleted this meta question a few days ago (due to an urgent business issue coming up and not having enough time to deal with this).
In short, we were punished for directly answering the question while not attempting to hide who we are, while a much shorter spam answer that didn't directly address the question but still linked to their own site was kept up for years until it became clear we would be contesting the decision to delete our own. The only motivation that I can see for this uneven handling of the answers is if the moderator who removed our answer is affiliated with that site in some way.
Please reinstate our answer that directly answers the question, not just for the original asker but for the many others coming to it from Google (the question ranks relatively high on many Google results from users trying to unlock their Ford radios without paying the dealership's extortionate fees).