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- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer's warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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1.27 mi | ASHBURN 20147
Returnable | Yes |
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Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
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Beats Flex Wireless Earbuds - Apple W1 Headphone Chip, Magnetic Earphones, Class 1 Bluetooth, 12 Hours of Listening Time, Built-in Microphone - Flame Blue
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Brand | Beats |
Color | Flame Blue |
Ear Placement | In Ear |
Form Factor | In Ear |
Noise Control | Sound Isolation |
About this item
- BATTERY LIFE - Up to 12 hours of listening time
- CUSTOMIZED FIT - All-day comfort with Flex-Form cable and four eartip options
- APPLE HEADPHONE CHIP - Powered by the Apple W1 headphone chip for seamless connectivity
- THE MUSIC STOPS WHEN YOU DO - Magnetic earbuds with Auto-Play/Pause
- LISTEN WITH A FRIEND - Audio Sharing lets you wirelessly share audio with another pair of Beats headphones or AirPods
- EXTENDED WIRELESS RANGE - Class 1 Bluetooth for extended range and fewer dropouts
- ON-DEVICE CONTROLS - On-device controls for music, calls, and voice assistant
- BUILT-IN MICROPHONE - Built-in microphone with wind reduction for elevated voice clarity
- COMPATIBILITY - Compatible with Apple and Android
- WHAT'S IN THE BOX - Beats Flex wireless earphones, USB-C to USB-C charging cable, Eartips with four size options, Quick Start Guide, Warranty card (USB-C power adapter sold separately)
Compare Beats products
Price | From: $39.99 | From: $159.95 | From: $99.95 | From: $159.95 |
Ratings | 4.3 out of 5 stars (53,236) | 4.4 out of 5 stars (38,503) | 4.3 out of 5 stars (92,184) | 4.4 out of 5 stars (78,857) |
Form-Factor | Wireless earbuds | Wireless earbuds | Wireless earbuds | Wireless earbuds |
Fit | 4 ear tip sizes (XS, S, M, L) | Secure fit wingtips, 3 ear tip sizes (S, M, L) | 3 ear tip sizes (S, M, L) | Adjustable secure-fit earhooks, 4 ear tip sizes (XS, S, M, L) |
Battery Life (listening time on one charge) | Up to 12 hours of listening time | Up to 7 hours of listening time | Up to 8 hours of listening time | Up to 9 hours of listening time |
Battery Life (listening time with charging case) | Up to 30 Hours | Up to 24 Hours | Up to 24 Hours | |
Fast Fuel Charging | 5-min charge = 1-hour playback | 5-min charge = 1-hour playback | 5-min charge = 1.5-hour playback | |
On-Device Controls |
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Calling Capability |
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Active Noise Cancelling and Transparency Mode |
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Personalized Spatial Audio with Dynamic Head Tracking |
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Sweat & Water Resistant |
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In-Ear Detection |
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Charging Port | USB-C | USB-C | USB-C | USB-A |
Frequently Asked Questions
How do you charge them?
Beats Flex can be charged using any standard USB-C cable. One is included with Beats Flex. Please note that a power adapter is not included with Beats Flex.
How do you turn them on and off?
Beats Flex is powered on or off by pressing the button on the right control module for 1 second.
Can you control your music?
Beats Flex features onboard controls on the left control module. Use the longer 2-way rocker button to adjust the volume up or down. Use the smaller multi-function button to control playback – one press to play or pause, two presses to skip forward, or three presses to skip backward.
How does the auto-play/pause feature work?
Simply attach the magnetic earbuds to automatically pause your content, and detach to resume playback.
How long does the battery last?
Beats Flex provides up to 12 hours of playback from a full charge.
Do they have a microphone?
Beats Flex features a high-quality, built-in microphone for calls or voice assistant use. It is located on the left control module.
How do I pair with my iPhone?
Beats Flex is ready to pair right out of the box. For iOS devices, simply press the power button on the right control module for 1 second, then hold near your unlocked device and follow the onscreen instructions. The latest version of iOS is required.
How do I pair with my Android device?
For Android devices, visit the Google Play store and download the Beats app for easy one-touch pairing. You can also use the Bluetooth menu in your device.
How do I pair with additional Bluetooth devices?
To put Beats Flex back into pairing mode, hold the power button on the right control module for 3 seconds until the LED begins to blink. Then select Beats Flex in the Bluetooth menu on your device.
How do I activate Siri or other voice assistants?
Hold down the multi-function button on the left control module to activate Siri or the default voice assistant on your device.
Product guides and documents
What's in the box
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the value of the headphones. They say it's worth the price, and comfortable. However, some customers dislike charging. Opinions are mixed on sound quality, connectivity, performance, battery life, quality, and comfort.
AI-generated from the text of customer reviews
Customers like the value of the headphones. They mention that it's great for the price, and well worth buying. Some say that the earphones are not too expensive to replace if you lose them.
"...This is a great affordable way to add to your Apple ecosystem. These sync up to your iPhone just like AirPods and the range is really good...." Read more
"...HIGHLY RECOMMENDED. Cheap, good sounding, wireless, over-the-neck earbuds with Apple quality. Wow...." Read more
"...THEY ARE NOT WORTH THE MONEY...." Read more
"...They are very durable and are worth the money." Read more
Customers have mixed opinions about the sound quality of the headphones. Some customers say that the sound is decent, loud, and good for sound cancelling when they sleep. However, others say that there is very little bass, the volume limits are too low, and the headphones don't last long. Some also mention that the bass has more body.
"...Noise isolation: These things SHINE at passive noise isolation. Its like you have reusable earplugs in that just happen to have drivers...." Read more
"...With a proper air seal, bass is excellent in an honest way, not pumped up artificially like old-skool Beats, with equally honest, balanced, mids and..." Read more
"...There is also an app for android users. These do not have noise cancellation but if in your ear far enough they do a good job of blocking out noise...." Read more
"...They fit extremely well, are comfortable, block noise wonderfully, and rest comfortably on my neck when I’m not using them...." Read more
Customers are mixed about the quality of the headphones. Some mention that they have good quality, durable material, and sturdy wire design. However, others say that they lack durability and phone call quality. The housing pops apart and the small thinly made on/off switch erodes.
"...The construction seems good, as I’ve mentioned I’ve had a pair for 3 years...." Read more
"...a couple months back when I accidentally squished them and the housing popped apart. So of course I got another pair!Here’s the details...." Read more
"...Cheap, good sounding, wireless, over-the-neck earbuds with Apple quality. Wow...." Read more
"...Sound: They sound just fine. Not great, but not so bad that its too bad to listen to your favorite songs...." Read more
Customers are mixed about the battery life of the headphones. Some mention that it has good battery life, and stays charged all day. They are also pleased with the performance, and mention that the sound quality is great. However, some customers say that the battery lasts only 7 hours and drains on standby.
"...became my go-to for all the Teams calls because the battery truly can last the entire work day...." Read more
"...Battery life is far lower than rated 12 hour. getting about 8, maybe. Mostly listening to podcasts.2) Lack of low battery warning...." Read more
"...I can watch videos all day and night, the battery lasts longer than I do. Or, on saner schedule, go several days without a recharge...." Read more
"...little clamshell charger box to keep track of; these last much longer on a charge without that...." Read more
Customers are mixed about the performance of the headphones. Some mention that they work well for phone calls, and the Apple W1 chip works great with all their Apple products. However, others say that it stopped working after one month for no reason and they can't charge it.
"...together what is being said, but it is still obvious and problematic on both ends..." Read more
"...The sound quality is good and I love the functionality! Pausing the song by attaching the earbuds' magnets is really great...." Read more
"...The one area where I am truly shocked is the poor performance when I've used them for some conference calls...." Read more
"Really liked product until one earbud stop working" Read more
Customers are mixed about the connectivity of the headphones. Some mention that it connects easily, while others say that it doesn't connect as easily or stay connected.
"...I have a Google Pixel and it just does not like connecting at all. I have to reconnect it 2-3 times before it actually plays...." Read more
"...Meaning, if I am watching something on my iPad, the sound doesn't automatically connect to my iPhone- which is okay, but I have to manually go into..." Read more
"...With a device you just used (or used yesterday), logging in and connecting is automatic - device power on, Flex power on, you are connected...." Read more
"...My impressions are below.Connectivity: These Flex does not connect as easily to my phone nor remain connected as reliably for listening..." Read more
Customers are mixed about the comfort of the headphones. Some mention that it's comfortable and lightweight, with no soreness after, while others say that it is less comfortable, awkward around the neck, and hurts their ears after a little while.
"...They are comfortable for Netflix/Prime binging. They are hard to lose if you drape them over your neck...." Read more
"...They fit extremely well, are comfortable, block noise wonderfully, and rest comfortably on my neck when I’m not using them...." Read more
"...: Since these headphones are closer to my face, my foundation does rub onto the headphones but with a quick Clorox wipe, it's clean!-..." Read more
"...One in the car, one in the gym bag, one in my upstairs office. Comfy and sounds great for the price." Read more
Customers are dissatisfied with the charging of the headphones. They mention that it doesn't come with a charger, and that the USB-C port is annoying. Some customers also report that the headphones don't charge within 15 minutes.
"...The USB C port is annoying, I have an iPhone so I have to have two cables, but I also carry a USB C external SSD so I just use the cable from that..." Read more
"...was perfect because it draped in front of my neck, the Beats cord drapes around the back and sticks to my skin after I start to sweat which causes..." Read more
"...Only thing I would change is the charging port doesn’t feel as nice as other headphones brands." Read more
"...These are UCB C charging...." Read more
Reviews with images
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Here’s the details. These are super light Bluetooth earbuds with a thin, flexible neckband and a pod that sits on either shoulder. The left one has the charging port and volume controls, the right has the on off button. The pods themselves are very light and you get a set of tips to customize the fit. Water resistant? I don’t know, but the charging port doesn’t have a cover. Sound? Really nice. No fancy features like noise cancelling, and in testing with my first pair ambient noise and rustling from rubbing against clothing can interfere with phone calls, but for a work environment they are perfect.
Look, if you want a decent pair of Bluetooth earbuds, don’t want to spend a lot, and don’t mind that the bells and whistles category isn’t well populated, these are what you want.
Sound: They sound just fine. Not great, but not so bad that its too bad to listen to your favorite songs. I use Sennheiser HD600s at my desk and these are no where close but for a cheap set of bluetooth headphones they are totally passable. I normally listen around half volume which is plenty loud at least for me. Full volume is painful, I see other reviewers complaining about the battery life at full volume and I have to wonder what their hearing is like.
Battery: These will get me though a 12 hour shift, admittedly not listening to music the whole time and through a few hours of YouTube or TV when I get home. They charge extremely quickly too when the battery gets low. If I forget to charge them over night I can throw them on the charger for a few minutes at work and be fine for the rest of the day. The USB C port is annoying, I have an iPhone so I have to have two cables, but I also carry a USB C external SSD so I just use the cable from that with my laptop.
Noise isolation: These things SHINE at passive noise isolation. Its like you have reusable earplugs in that just happen to have drivers. I work on cars a lot and work in a machine shop, so hearing protection is something I need to be wearing most of the time and something I want to have easy access to at all times. If I don't have my beats in my ears they're around my neck almost all day so if I'm about to do something I think will be loud, blowing out a hole with an air hose for example, I can throw them in my ears in seconds and have a decent level of protection. I wouldn't use these at a gun range but for me on a daily use basis they work great.
Fit and comfort: When I'm running or working under a car the neck part likes to fall off. To get around this i put the headphones on upside down, with the usb port facing up, and then cross the ear bud cords in front of my neck so they still go in their respective ears. This is not how I normally wear them but it does work if I find myself in that situation. I had a set of airpods and they kept falling out of my ears, I switched back to these tethered style earbuds after one of my airpods fell out of my ears into a coolant tank. These stay in all day no problems because the majority of the weight is around your neck and not hanging out of your ears.
Only part I dislike is the magnet in the buds, It attracts metal and gets stuck to stuff if you lean over. I don't think they're necessary but that's a monitor complaint.
Top reviews from other countries
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Reviewed in Singapore on August 20, 2023
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