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Casper Sleep Element, Queen Medium Firm Mattress - Memory Foam + Support - 100-Night Trial - CertiPUR-US Mattress, Grey
Delivery & Support
Select to learn moreAmazon.com
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- You will be able to track your Amazon order from point of shipping to your doorstep in your orders. If you need more help with tracking your package, please visit Track Your Package.
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- This item can be returned in its original condition for a full refund or replacement within 100 days of receipt.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Purchase options and add-ons
Brand | Casper |
Size | Queen |
Product Dimensions | 80"L x 60"W x 10"Th |
Top Style | Tight Top |
Fill Material | Memory Foam |
Special Feature | Durable,Premium |
Color | Grey |
Model Name | Element |
Product Care Instructions | DO NOT REMOVE OR WASH . Spot Clean only. To spot clean, Vacuum your mattress, sprinkle some baking soda on it. Use a scrub brush to gently rub the powder into the mattress and leave it for 10 minutes or so. Vacuum the excess powder. Do not wash. Do not use bleach. Do not machine dry.Do not iron.Do not dry clean. See more |
Comfort Layer Material | Memory foam |
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Customer ratings by feature
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Looking for specific info?
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the back pain relief and sleep quality of the mattress. They mention that it helps relieve back pain, aches, and soreness while they sleep. They are also happy with the value, and quality. However, some customers have mixed opinions on the support, firmness, smell, and comfort.
AI-generated from the text of customer reviews
Customers like the quality of the mattress. For example, they mention it's amazing, fabulous, and well worth the money. Some say that the bed is perfect and molds to their body. They also say it outperforms most spring type mattresses and slightly more expensive memory foam. Overall, most are satisfied with the product's quality and performance.
"...its a good mattress, feels like cloud." Read more
"...I laid on it for a little bit just to see how it felt and it's heavenly. It springs back and has got give, but it's not too soft...." Read more
"Great mattress! Thought it would be a poor quality and on arrival it looked like it may be true but once I opened it up and it expanded, I was..." Read more
"Mattress is great so far. Will let you know after we have used it for a couple of months. Placed in guest room." Read more
Customers like the value of the mattress. They say it's an excellent value, and the quality and price point are unmatched.
"...I plan on buying one for myself now. And the price was unbeatable. I will not pay a overpriced mattress from a store again." Read more
"So comfortable and the price is amazing" Read more
"...The quality and the price point are unmatched. YOU WILL NOT REGRET THIS MATTRESS...." Read more
"...Now the BAD things:1. There is no price match service so you'd better not purchase it on its original price...." Read more
Customers like the sleep quality of the mattress. For example, they mention it's good for side sleeping, ready to sleep on immediately, and it sleeps cool.
"...I have been getting really great sleep!" Read more
"Had this mattress for about a year without issue. It was decent to sleep on, nothing super fantastic, but definitely not painful or uncomfortable...." Read more
"...a fine mattress, it is supportive to my body, and my sleep experience on this mattress is good!Now the BAD things:1...." Read more
"...I'm disappointed in the performance of this mattress. Not sleeping well with a stiff back when morning arrives...." Read more
Customers say the mattress helps with back pain relief. They say it's medium firm and provides comfort to keep their back aligned.
"...decent to sleep on, nothing super fantastic, but definitely not painful or uncomfortable...." Read more
"...I like the firmness and I have no back problems when using this mattress. I recommend this mattress." Read more
"...also have some lower back issues and this mattress is so good for those with low back pain. BUY IT!" Read more
"...I came home bought exact one. I love it no more pain when I wake up thank God.great bed" Read more
Customers are mixed about the comfort of the mattress. Some mention it's comfortable, soft, and cozy. They say it'll be supportive to their body. However, other customers say it was too soft, hard, and uncomfortable.
"...its a good mattress, feels like cloud." Read more
"This mattress is so comfortable!! I was concerned since it is Casper’s most inexpensive mattress but I love it!..." Read more
"...might not be a problem for you, but it was so stiff for me that it caused pain. I’m not really someone who feels pain from a mattress easily either...." Read more
"...It springs back and has got give, but it's not too soft. I would say that "medium firm" is a good description for this bed...." Read more
Customers are mixed about the firmness of the mattress. Some mention it's firm yet soft and comfortable, well made, and holds up very well. However, others say that it'd be better off with a waterbed. The mattress has an edge firmness and inconsistency in level of firmness.
"...be true but once I opened it up and it expanded, I was surprised of how firm it was comparable to a $2500 mattress I bought for mom that was too tall..." Read more
"...It's strong, but it comes and goes, and like I said, it's not like smelling trash or sewage backup or something that would make your stomach turn, it..." Read more
"This mattress is firm and feels solid, but still has a little give in the top layer...." Read more
"...Again, because it doesn't have the pillowy top. I like the firmness and I have no back problems when using this mattress. I recommend this mattress." Read more
Customers are mixed about the smell of the mattress. Some mention that there was no smell at all, while others say that they received had a very slight smell that went away quickly.
"...Once he pulled it off, the smell got noticeably worse and we were able to smell it from my office which is kiddy-corner to our bedroom...." Read more
"...days to completely fluff up due to the cool temperatures , there was no smell that we noticed.Our sheets fit perfectly, so that was a plus...." Read more
"...opening and laying it out so it can expand, there’s definitely a chemical smell even after I’ve left it open for (2) days already and not doing..." Read more
"...Easy to unpack, it took about 5 hours to be ready. There were no odors of any kind, it was packaged very well...." Read more
Customers are mixed about the support of the mattress. Some mention it provides plenty of support while contouring to their body, while others say that it has not much support, and the sides no longer support as they originally did.
"...My issue with this mattress is the lack of support. The mattress is all foam and prone to divets...." Read more
"...This is incredibly frustrating, and they were both purchased within less than a year of each other...." Read more
"...It’s a very comfortable material and I get loads of support so overall, it’s a great buy so far (5 months so far)...." Read more
"I was sleeping on a Zinus mattress and find that it’s a bit hard and does not comfort to my back well...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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A few weeks ago, we bought a new mattress (different brand) from Amazon and it was a total flop. It didn't expand to even half its size and it was incredibly uncomfortable. Amazon Customer Service was AMAZING, so though we were frustrated with the fact that the mattress didn't work out, dealing with returning/refunds and all that was a breeze.
Fast forward to last week, and my boyfriend and I are researching mattresses like we're becoming experts in the field. I'd looked into the other one we got fairly well, it had over 90% 5-star ratings, but it was awful. We had our old queen mattress stacked on top of our new king frame, and we were staying up until 10 or 11 at night just researching mattresses. I didn't know what reviews to trust because so many brands had a high number of five star reviews, but the same was true for the first mattress we bought and it turned out to be a mistake.
We decided we'd try one more time, and then if we ran into similar issues, we'd just deal with that mattress until COVID restricts were lessened/lifted and we felt comfortable going directly to a mattress store and buying something direct. We searched for hours, read articles, read reviews both on and off Amazon, did BBB searches and got word of mouth reviews, and everything led us back to Casper as a potentially trustworthy brand to invest in.
So we gave it a shot.
Our mattress arrived today, and though we haven't slept on it yet, we're already much happier with what we received. Within minutes of unpacking it, it'd already expanded to about 8/10 inches, and now it's sitting at just shy of the 10, only a few hours after unpacking. I've seen people complaining about the mattress being lopsided, curved corners, not expanding, etc. and we haven't had ANY of those issues.
I laid on it for a little bit just to see how it felt and it's heavenly. It springs back and has got give, but it's not too soft. I would say that "medium firm" is a good description for this bed. Not too soft/hard in my opinion. I know people report that it's comfy at first, but gets worse so I'm planning to update my review in a month or two with an update to see if the same happens to us.
Now, the smell.
This is where you can believe what you read, this bed does come with a pretty bad off gassing smell. I was able to smell it just as my bf brought it up the stairs, and he hadn't even removed it from the bag yet. Once he pulled it off, the smell got noticeably worse and we were able to smell it from my office which is kiddy-corner to our bedroom. We opened the bedroom window in order to help air it out some. I will say this, it isn't a rancid smell, like something you can't be around, it's just not a great smell. It puts me in the mind of the back corner of a warehouse or a dank basement where all the stuff is shoved that no one has touched in MONTHS. It's strong, but it comes and goes, and like I said, it's not like smelling trash or sewage backup or something that would make your stomach turn, it's just unpleasant. I sprayed some smell good stuff in the hallway outside my office and I can barely smell it now. If you have a candle or incense or something, plan to use it if you sit close to this bed. The weird thing is, when I went and actually laid on the bed, I couldn't really smell it a whole lot. It's definitely going away, but it is pretty bad out of the box.
I'm prepared to upgrade this review from four to five stars if I find that it A. remains comfortable. B. the smell goes away, and C. expands this last inch to get to its full height. My hope is that I will be diligent enough to update this review in a month or two and then again in six to eight months with how its holding up. I know mattresses are supposed to last much longer, but if we can just get a good year out of it until we can actually go and test some mattresses in person (and maybe spend a little more on a really good one), I'll be happy. I realize that's low standards, but you have to have them sometimes when you're buying blind on the internet.
Here's to updating again soon!
So far i am incredibly impressed with this mattress.
I will update in a few months.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on July 27, 2024
So far i am incredibly impressed with this mattress.
I will update in a few months.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61OWAqHj29L._SY88.jpg)
There's a fiberglass layer used as a fire retardant just underneath. It's supposed to be kept safe from spilling out in a "fire sock" but over time this can apparently wear out and the fiberglass will break apart inside the mattress cover. These shards are very small and if you don't have a light pointed at them, very easily missed. By the time I realized, I was already going to put the now "clean" mattress cover back on after pulling it out of the dryer.
Fiberglass in my washer and dryer, all over my bedframe, the walls, the floors, my clothes, curtains, pictures, carpet, everything you can imagine, I found fiberglass there. It's in the air and been circulating around my house.
I've gone through hell for a week trying to clean it up, breathing this stuff in, had to buy special equipment and I'm still struggling to get it all.
NOWHERE is fiberglass mentioned in the description on Amazon for this mattress, and the manufacturer doesn't just go out of their way to give up this information when asked. Google search Casper mattress and fiberglass, I'm not the first person this has happened to, and won't be the last. Can it be okay as long as you don't take the cover off? Maybe, but do you really want to risk it? There's probably going to be a class-action lawsuit over this, run away! Get something without toxic materials if you can, I'm switching to a Nolah mattress myself.
Top reviews from other countries
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Easy to get on my platform bed.
Love it, very comfortable and I get a good nights rest as well.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Reviewed in Canada on March 18, 2024
Easy to get on my platform bed.
Love it, very comfortable and I get a good nights rest as well.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/71aR2Ub4pBL._SY88.jpg)
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