Seize Expansion Opportunities: Strategies to Sell to Customers

Closing a sale is great, but opening a relationship that leads to the next sale is even better. When your team works together to boost customer health, deliver the best experience, and identify ways to support a customer even further, then you become a trusted partner who earns the opportunity to expand and grow revenue.

Learning objectives:

• Reinforcing your customers’ choice to partner and grow with you
• Thoughtfully approaching the conversation for expansion - knowing when it’s the right time and the right customer
• Bringing cross-functional teams together to effectively ‘sell’ to current customers