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Support
Services & Apps
Mobile Hotspot and In-car Wi-Fi

Mobile Hotspot feature and app FAQs

Learn to use the Mobile Hotspot feature or app on your smartphone or tablet. Connect devices to the internet, using your mobile plan's data. Learn about Unlimited and prepaid plans that include Mobile Hotspot data.

Visit My Verizon to view your monthly mobile plan or Prepaid plan's mobile hotspot data allowance.

Find more topics in Additional support

About
Getting it
Using it
Troubleshooting

What is a Mobile Hotspot feature or app?

A Mobile Hotspot lets you share your Verizon network connection with other devices so they can access the internet. Devices connect to your Mobile Hotspot using Wi-Fi. While devices are connected, you're charged for any data they use according to your monthly data plan.

Many smartphones and tablets have a built-in Mobile Hotspot feature that you can access in your device's Settings or the App menu. The feature may have a different name (e.g., Personal Hotspot [iOS], Internet Sharing [Windows®] or Portable Wi-Fi Hotspot [Google™ Nexus devices]), but does the same thing.

You can also buy devices that are strictly mobile hotspots. Visit our Mobile hotspot shopping page or go to our Mobile hotspot device FAQs to learn more.

Will I be charged to use my Mobile Hotspot feature or app?

Many of our monthly phone plans and certain prepaid plans let you use 5G Ultra Wideband, 5G and 4G LTE Mobile Hotspot on capable devices for no additional monthly charge.

When a device is connected to your phone's Mobile Hotspot feature or app, data usage is applied to your mobile plan's monthly allowance. After your plan's monthly high-speed allowance is used up, you can still use Hotspot at lower speeds for the rest of the month.*

Visit My Verizon to view your monthly mobile plan or Prepaid plan's Mobile Hotspot allowance feature allowance. Or learn how to get more hotspot data when you need it.

Note:

60 GB Mobile Hotspot is included with Unlimited Ultimate.
30 GB Mobile Hotspot is included with Unlimited Plus.
You can also buy an extra 100 GB/month Mobile Hotspot for $10/month with Unlimited Welcome.**

*Upon full usage of Mobile Hotspot allowance, Mobile Hotspot speeds will be reduced to up to 3 Mbps when on 5G Ultra Wideband and 600 Kbps when on 5G / 4G LTE for the remainder of your monthly billing cycle.
**Not available with Welcome Unlimited. You can change to Unlimited Welcome and add this perk in My Verizon.

Which Verizon mobile devices are compatible with Mobile Hotspot?

All of our currently available smartphones and basic phones are compatible with Mobile Hotspot features or apps. If you have an older device, refer to the User Guide on your Device Support page to be sure Mobile Hotspot is compatible.

How do I get 5G Ultra Wideband Mobile Hotspot?

To get Mobile Hotspot access to the 5G Ultra Wideband network, you need:

A 5G Ultra Wideband-capable phone
To be in a 5G Ultra Wideband coverage area
A plan with 5G Ultra Wideband access. Visit My Verizon to check your:
- Standard monthly mobile phone plan's features
- Prepaid plan features

Do I need to download a Mobile Hotspot app to my device?

No, Mobile Hotspot comes preinstalled on compatible devices. Depending on your device, it may be in your device's App menu or Settings. It may also be named something different, like Personal Hotspot (iOS), Internet Sharing (Windows) or Portable Wi-Fi Hotspot (Google Nexus devices).

For instructions specific to your device, go to your Device Support page.

How do I add extra Mobile Hotspot data to my account?

Mobile Hotspot usage is included in many Verizon mobile plans, so you don't need to add it to your account. Visit My Verizon to check your:

Standard monthly mobile phone plan's features
Prepaid plan features

If you need more Hotspot than your plan provides, you can buy a Data Boost. Learn more with our Data Boost FAQs.

Note:

60 GB Mobile Hotspot is included with Unlimited Ultimate.
30 GB Mobile Hotspot is included with Unlimited Plus.
You can also buy 100 GB/month extra Mobile Hotspot for $10/month with Unlimited Plus and/or Unlimited Welcome.*

*Not available with Welcome Unlimited.

How many devices can be connected to Mobile Hotspot at the same time?

Some devices with a Mobile Hotspot feature or app allow up to 10 devices to connect at a time, while others allow a maximum of 5.

Refer to the User Guide at the top of your Device Support page to see how many devices can be connected to your specific device.

Where does my device's Mobile Hotspot feature or app work?

Mobile Hotspot service is available anywhere you have 4G LTE / 5G Ultra Wideband, 5G or 3G service. Visit our coverage map for network coverage information.

Can I use my device's Mobile Hotspot feature or app while I'm traveling abroad?

Yes, you can use Mobile Hotspot while traveling outside the US if you have a connection to our 4G LTE network. (5G Ultra Wideband and 5G are only available inside the US.*)

Data charges apply according to your international travel plan or roaming rates.

*Devices manufactured before 2020 are not 5G compatible.

How do I activate and use my Mobile Hotspot feature or app on my device?

On most devices, you can turn on your Mobile Hotspot in your Settings.

For instructions, see the User Guide on the Device Support page for your device or refer to:

iOS - Share your internet connection with Personal Hotspot article on Apple's website.
Android™ - Android help for hotspot connection details.

Note: On Windows devices, Mobile Hotspot is named Internet Sharing.

How do I connect a device to my Mobile Hotspot on my phone or tablet?

You connect to Mobile Hotspot on your phone or tablet the same way you'd connect to any Wi-Fi network:

Open your Wi-Fi settings on the device you want to connect to Mobile Hotspot, and scan for available networks. Your Mobile Hotspot name (SSID) should appear in the list.
In the list of available Wi-Fi networks, select the name of the Mobile Hotspot.
If requested, enter the Mobile Hotspot password.
Tap Join or Connect.

You've successfully connected a device to your Mobile Hotspot.

Can I set Mobile Hotspot to automatically turn off in case I forget to turn it off?

Yes, you can set Mobile Hotspot to turn off automatically for some devices:

Android - Power Mode
BlackBerry® - Auto Shutoff Timer
iOS - Automatically shuts off when the hotspot is inactive

Note: Some devices may never stay inactive long enough for this feature to work because apps, updates and more are often running in the background.

What is the Hide SSID option in my Mobile Hotspot settings?

The SSID is the unique name of your Mobile Hotspot feature or app that people see when scanning for available Wi-Fi networks. When you turn on the Hide SSID option, your Mobile Hotspot can't be seen by nearby Wi-Fi devices.

I'm having trouble using Mobile Hotspot. What should I do?

Our Troubleshooting Assistant may be able to help you with Mobile Hotspot issues:

Find your device on our device selector page.
Choose Troubleshoot.
Enter "mobile hotspot" in the search bar.
Choose your issue and follow the prompts.

Additional support

Connected device plans - data for non-phone device...

Data Boost FAQs

Apple and iPhone are registered trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license.
Android is a trademark of Google, Inc.
Nexus and other marks are trademarks of Google Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
BlackBerry® and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the US and countries around the world.

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