The dependability and speed of internet service among Nebraska residents depends largely on whether they live in a rural or urban area, according to a newly released study of about 1,450 Nebraskans conducted in 2023. Half of those surveyed living…
Market Research
COVID Internet Usage Trends Endure
The COVID-19 pandemic changed things in a lot of ways. When it comes to internet usage, those changes appear to be permanent. That’s the conclusion of HighSpeedInternet’s latest Internet Usage Report, which offered four main takeaways. The first is that…
Report: 50% of Households Likely to Cancel or Downgrade Due to ACP Termination
Half of U.S. households that benefited from the Affordable Connectivity Program (ACP) planned to either cancel or downgrade their broadband service after the ACP’s termination, according to the preliminary findings of a report from the Benton Institute on Broadband &…
Robocalls in 2024: Down 8% in June, Down 10% in First Half of the Year
June was a good month for those who don’t like robocalls, with a decline of 7.9% from May 2024 and 15.3% from June 2023. The total for the month was just over 4.1 billion robocalls, according to YouMail. Using a…
One-Third of Spam Call Complaints Related to Imposters: Report
One-third of people annoyed enough by spam calls in 2022 to lodge a complaint with the Federal Trade Commission (FTC) were targeted by imposter calls, according to a recent report. The report — issued by QR Code Generator, which enables…
Report: Private Wireless Proves its Worth—And Does it Quickly
Private wireless has moved from the testing phase to heavy and expanding usage by enterprises, according to a report and study conducted for Nokia by GlobalData. As the name implies, private wireless uses commercial cellular technology for exclusive use by…
Report: Robocall Volume Sees Big Year-Over-Year Dip
Robocalls increased 1.7% in May compared to the previous month, with nearly 4.5 billion calls made during the month, according to a new report from YouMail, which provides app-based call protection services. At least part of the increase is attributed…
Ookla: Mid Band Spectrum Fueling Faster 5G, T-Mobile is Fastest
5G performance in the United States is improving due to the expansion of available mid-band spectrum, according to research posted by Ookla. Ookla also found that T-Mobile reached a median 5G download speed of 287.14 Mbps in March, leading Verizon…
Report: Paying Doesn’t End Ransomware Crisis
Forty-one percent of an organization’s data is comprised during a ransomware attack and only 57% of that data is recovered, according to a report from data protection and ransomware recovery firm, Veeam. The company called ransomware the largest single cause…
Telco Expects AI to Increase Revenues Via Better Customer Targeting: Report
Telecom providers have a great opportunity to use AI to better target small and medium size businesses, according to a new report from global consulting firm Bain & Company. The report cites the example of an unnamed telco that expects…
Customer Satisfaction Index: AT&T Repeats as Top Fiber Broadband Provider
AT&T fiber broadband services led fiber broadband providers with a score of 80 (out of 100) in the American Customer Satisfaction Index (ACSI) Telecommunications Study 2024. The carrier’s score matched what the carrier achieved in the prior year’s study. Overall,…
FBA Quantifies Benefits of Replacing Copper with Fiber
The Fiber Broadband Association (FBA) appears to have left no stone unturned in a new report analyzing the benefits of replacing copper with fiber. In some cases, the authors were able to quantify potential cost savings, which could be particularly…
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