Alternative desktop delivery and consumption models create urgency to optimize user experience and endpoint protection.

It is incumbent on IT organizations to respond to end-user computing, unified communication, and collaboration needs by providing a secure yet rich consumer-like user experience.

Enterprise Strategy Group’s EUC analysts and research assess what it takes to deliver, manage, and optimize digital workspaces and examine essential EUC topics, including:

  • Desktop & application virtualization (VDI)
  • Desktop as a Service (DaaS)
  • Digital employee experience (DEX)/End-user Experience Monitoring (EUEM)
  • Digital workspaces
  • End-user devices & hardware
  • End-user monitoring & performance
  • End-user devices & hardware
  • Endpoint lifecycle management
  • Unified endpoint management/Mobile device management
  • User environment management
  • Windows application management

Research Brief

End-user Computing Spending Trends

End users today rely on a litany of computing devices to connect them to the systems and people they need to complete their jobs from increasingly distributed locations. Recent research by TechTarget’s Enterprise Strategy Group sought to understand organizations’ investment plans for end-user computing technologies in 2024. Already an Enterprise Strategy Group client? Log in to […]

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Analysts Covering End-user Computing

Gabe Knuth

Senior Analyst, End-user Computing & User Protection

Areas of Expertise

  • Desktop & App Virtualization (VDI)
  • Desktop-as-a-Service (DaaS)
  • Digital Employee Experience (DEX)
  • Digital Workspaces
  • Email Security
  • End-User Devices & Hardware

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Recent End-user Computing Insights

Infographic | July 11, 2024

The Impact of Evolving Work Environments on Contact Center Platform Requirements

Brian McKenna, Regional Director, Analyst Services, EMEA
Bill Lundell
Corey DeFreese

Unified Communications & Collaboration

Research Report | June 27, 2024

Impact of Evolving Work Environments on Contact Center Platform Requirements

Brian McKenna, Regional Director, Analyst Services, EMEA
Bill Lundell
Corey DeFreese

Unified Communications & Collaboration

Survey Results | June 3, 2024

The Evolution of Digital Experience Platforms

Brian McKenna, Regional Director, Analyst Services, EMEA

End-user Computing

Research Brief | May 8, 2024

The State of Bring Your Own Device (BYOD) Policies and Trends

Gabe Knuth, Senior Analyst
Bill Lundell

End-user Computing