Frequently asked questions about signing into Samsung account after Galaxy One UI 6.1 update

Last Update date : Jun 06. 2024

If you updated your software to One UI 6.1 without signing in to your Samsung account, you will be prompted to sign into your Samsung account in order to use certain Advanced intelligence (AI) features. If you have a Samsung account, enter your ID and password and set up two-step verification to sign in.

Someone holding a Galaxy phone with the Samsung account icon on the screen.

You can receive a two-step verification code in a notification on a secondary Galaxy device that is connected to the same Samsung account as your primary device. If you don't have a secondary Galaxy device or want to receive your two-step verification code in a different way (text message, backup code, etc.), proceed as follows.

One UI 6.1 welcome page One UI 6.1 welcome page

Step 1. After updating to One UI 6.1, select Explore.

Advanced intelligence features Advanced intelligence features

Step 2. Scroll down and tap Next.

Samsung Account sign in options Samsung Account sign in options

Step 3. Select Email or phone number.

Samsung Account login page Samsung Account login page

Step 4. Enter your email address and password > tap Sign in.

Samsung Account terms and conditions Samsung Account terms and conditions

Step 5. Check terms and conditions > Tap Agree.

Samsung Account two-step authorization Samsung Account two-step authorization

Step 6. Tap the down arrow icon to close the keyboard window.

2-step authorization “Didn’t receive a verification code?” 2-step authorization “Didn’t receive a verification code?”

Step 7. Tap ‘Didn’t receive a verification code?’.

2-step authorisation options 2-step authorisation options

Step 8. Choose a two-step verification method.

2-step verification code entered 2-step verification code entered

Step 9. Enter the verification code > Tap Verify.

In the below two cases, you can retrieve it by accessing the Samsung Account website through another mobile device or PC, or by skipping the Samsung Account login on that device.

  • If you forgot your account's ID and password during the initial setup phase after updating One UI 6.1.
  • You have locked your account by entering your password incorrectly multiple times during the sign-in process.

How to skip signing in to your Samsung account on Galaxy One UI 6.1

One UI 6.1 welcome page One UI 6.1 welcome page

Step 1. After updating to One UI 6.1, select Explore.

Advanced intelligence features Advanced intelligence features

Step 2. Scroll down and tap Next.

Samsung Account sign in options Samsung Account sign in options

Step 3. Tap Forgot password or don’t have an account?

Samsung Account sign up and recovery options Samsung Account sign up and recovery options

Step 4. Tap Set up later in Settings.

Skipping to set up Samsung Account Skipping to set up Samsung Account

Step 5. Scroll down and tap Skip.

Samsung Account setup complete screen Samsung Account setup complete screen

Step 6. Tap Done.

Notes:

  • If you don't have a Samsung account, you can sign up for a Samsung account during the initial setup phase after updating to One UI 6.1. Follow the link to learn more about the Samsung account signup process and verification.
  • Images used are simulated for illustrative purposes and the actual UI may vary by OS version, device model, region, etc.

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