ONLINE EXCLUSIVE
LIMITED TIME ONLY: ENDS 28 AUGUST 2024
Extended Change of Mind
We're confident that you'll experience the magic unfold, but if not, simply return it at no additional cost.
How does it work?
Step 1
Buy a Galaxy Z Fold6/Flip6 or Watch Ultra.
From Samsung.com/au/ between 10 July to 28 August 2024.
Step 2
Enjoy or return your phone or watch within 30 days
Try it for 30 days from the delivery date and if you don't enjoy it, return it.
How to return:
Online
Submit a Self Service Return here
Phone
1300 362 603
How to return:
Online
Submit a Self Service Return here
Phone
1300 362 603
Step 3
Receive your
refund.
Once we've received your product in good condition, you will receive your refund within 30 days, to the payment method you used on purchase.
What to keep in mind
• Customers will need to return all products, accessories, and promotional gifts in the same order as part of the claim.
• Trade-In devices or its equivalent value applied to your order will be forfeited as part of this program.
• The Extended Change of Mind program is exclusive to Samsung.com, Shop App, and Samsung Partnership Program Portal sites. Program ends 23:59 (AEST) 28 August 2024.
* Samsung Extended Change of Mind Policy: The program is open to customers who have made an eligible purchase via the Samsung Online Store, Samsung Shop App, or Samsung Partnership Program Portal sites. The 30 day Extended Change of Mind period starts once the product(s) are delivered. The program period runs from 23:00 (AEST) 10 July 2024 to 23:59 (AEST) 28 August 2024. See full Terms and Conditions.