Our recent report on how-to-plan-for-the-unplanned in retail took a dramatic left turn with the arrival of COVID-19. The resulting benchmark, “The New Retail Model: Becoming Agile And Efficient” features 19 charts across 23 pages of analysis.

For those who want the highlights – but not all the reading – we offer this much shorter-form eBook. It brings much of the full report’s insight in a far more visual medium.