A federal agency needed to drastically scale its ability to field incoming calls from the public, and it needed to do so almost immediately. Verizon responded with Natural Language IVR.
In a recent white paper, former Scholastic president of education Margery Mayer dubbed 2021 the “year of speech recognition” in education. And she may ...
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Today, a screen reader is essentially an important piece of software for a blind or visually impaired person that efficiently transmits the text displayed on the computer screen into a…