User experience research

Your map to the universe of the best user research tools to find gaps and overlaps in your stack.

So, we have the long discussion about if interaction designers should know how to code. But what about visual design or GUI design? A common team setup seems to pair a IxD guy with a graphic desi...

The term UX research has a broad meaning and can correctly be interpreted to mean different things by different people. Take a look at our in-depth description of what user experience research is.

At first glance the two terms appear to be identical. Our users are our customers and thus they’re the same thing. Except, they’re not. So what’s the difference?

Introduction to Personas and how to use Personas when designing

This guide will provide an overview of ux research, why it’s important, how to start User Experience research, and various UX research methods and tools.

Something happens when I’m at the gym. I’m not sure how to explain it but whenever I start exercising and reading my UX articles (yes, I really do that), it’s as if things start connecting that I had…

Break down user experience design with process infographic inspiration in this template. Use a modern font, vibrant colors, & shapes for a simple design.

A cheat sheet to help you write interview and follow ups questions for user research and usability test protocols (also available as .PDF)

An empathy map is a simple, easy-to-digest visual that captures knowledge about a user’s behaviors and attitudes. It is a useful tool to helps teams better understand their users. Empathy mapping is a simple workshop activity that can be done with stakeholders, marketing and sales, product development, or creative teams to build empathy for end users. For teams involved in the design and engineering of products, services, or experiences, an empathy mapping session is a great exercise for…