GPT-4o mini, announced by OpenAI today, is available simultaneously on Azure AI, supporting text processing capabilities with excellent speed and with image, audio, and video coming later.
Microsoft Azure Blog
Are you looking to improve the analysis and management of images and videos? The Computer Vision API provides access to advanced algorithms for processing media and returning information.
Microsoft Azure Blog
Biometric security solution streamlines customer engagements and protects interactions in every channel. We look at how integrating Nuance Gatekeeper with Microsoft innovations on the Microsoft Digital Contact Center Platform helps enhance customer experiences and improve fraud prevention.
Microsoft Dynamics 365 Blog
To meet rising customer expectations, modern interactive voice response (IVR) systems must offer intelligent self-service and seamless agent escalation when needed. We look at the vital role of conversational IVRs in the digital contact center, and how the Microsoft Digital Contact Center Platform helps organizations engage customers in their channel of choice while increasing self-service.
Microsoft Dynamics 365 Blog
Azure Neural Text to Speech (TTS), a powerful speech synthesis capability of Azure Cognitive Services, enables developers to convert text to lifelike speech using AI. Enterprises and agencies utilize Azure Neural TTS for video game characters, chatbots, content readers, and more. The Azure TTS product team is continuously working on bringing new voice styles and emotions to the US market and beyond.
Microsoft Azure Blog
As the retail industry rebounds from the unparalleled disruptions to store operations over the last year, the store’s role in merchant strategy is evolving and being reimagined. For retailers to thrive in ever more competitive marketplaces, they must embrace technology solutions that enable a modern and intelligent store. Microsoft Dynamics 365 Commerce stands ready with
Microsoft Dynamics 365 Blog
Today, I am excited to announce the general availability of the first-party voice channel for Microsoft Dynamics 365 Customer Service. With the addition of the voice channel, built on the same planet-scale platform as Microsoft Teams, Dynamics 365 Customer Service expands to become the all-in-one digital contact center solution. Organizations can now provide consistent and
Microsoft Dynamics 365 Blog Customers around the world rely on Microsoft Azure to drive innovations related to our environment, public health, energy sustainability, weather modeling, economic growth, and more.
Microsoft Azure Blog As organizations assess safely reopening and continue navigating unexpected shifts in the world, getting insights to respond in an agile and conscientious manner is vital.
Microsoft Azure Blog Learn how guidance in the Microsoft Azure Well-Architected Framework, tools like Azure Advisor, and offers like the Azure Hybrid Benefit and Azure Reservations can help you operate more efficiently on Azure.
Microsoft Azure Blog
Disruptions in global supply chains have significantly increased over the last decade, fueled by a myriad of triggers ranging from trade wars, demand surges from social marketing, natural disasters, and most recently, the recent COVID-19 pandemic. Updates to Microsoft Dynamics 365 Supply Chain Management in the 2020 release wave 1 help organizations proactively transform every
Microsoft Dynamics 365 Blog
By listening to our customers and keeping a focus on the horizon, Dynamics 365 Customer Service continues to provide you with the ability to differentiate your brand by consistently delivering exceptional customer service. Our vision is clear: to help you earn customers for life. Each new feature helps solve business challenges, empowering every manager and
Microsoft Dynamics 365 Blog Today, advancing our commitment to enhancing accessibility through technology, we’re announcing the general availability of Immersive Reader, an Azure Cognitive Service.
Microsoft Azure Blog
