Working with Global Teams

During my career, I have been fortunate to work with employees throughout the world. Working with fantastic people from different cultures has enriched me and each company I’ve worked by bringing diverse perspectives, innovative ideas, and a broader range of skills. This diversity can foster creativity in problem-solving, as team members approach challenges from various cultural backgrounds and experiences.

Working with global teams does present unique opportunities and challenges that require thoughtful consideration of cultural, logistical, and communication differences.

Team members from different countries may have varying approaches to hierarchy, decision-making, and conflict resolution. For example, some cultures may value direct communication and assertiveness, while others might prioritize harmony and indirect communication. For more information on understanding and managing cultural differences, check out the website thescienceofpeople.com.

Appreciating the differences each person on the team brings and encouraging professional development through global collaboration leads to greater performance and success.

Another consideration is time zone differences. Coordinating meetings and project timelines across various time zones can be complex and may require compromise. I have found that employees are flexible when presented with options that show everyone’s times for the meeting (as many don’t stop to consider that your morning could be someone else’s late night).

Communication is so important when managing global teams. Expressions or phrases that are common for you in your country likely make little sense to someone in another country. (Though some translate well… such as the French saying “Pisser dans un violon”.) When working with global teams, it’s important to be mindful of using idioms and if you do – share the meaning as everyone loves to learn new phrases.  

Additionally, while we have become accustomed to business via video calls, recognize that body language and facial expressions can vary significantly across cultures. One tip is to provide a meeting summary in writing to all participants to ensure understanding.

Despite the differences, all employees want to add value to the company through the work they do. By embracing our differences, we build stronger, more innovative teams. Respecting cultural diversity not only enriches our professional relationships but also drives the collective success of the company.

For those who are new to the global stage, one of my go-to resources when beginning to work in a new country is the book, Kiss, Bow or Shake Hands by Morrison and Conaway. This resource provides insights on business protocol, practices and customs in over 60 countries.