How OTA Updates Have Impacted and Changed the Automotive Industry

How OTA Updates Have Impacted and Changed the Automotive Industry

by Marko Borozan


In recent years, Over-the-Air (OTA) software updates have emerged as a transformative technology within the automotive industry, revolutionizing how vehicles are maintained, updated, and even upgraded remotely. In the past, vehicle owners had to visit workshops to obtain the latest software, posing challenges in terms of cost, inconvenience, and time expenses. Vehicles in previous decades had minimal technological requirements due to low software shares, but this has changed drastically in the last decade. With the growing development of software shares in automotive vehicles, they now function as full operating systems akin to personal computers or smartphones. This has led to increased technological demands on vehicles, necessitating more regular updates than ever before. Over-the-air updates are thus becoming necessary as a new technology to provide the latest and greatest software effortlessly and conveniently to customers.


What About the Big Players?

The well-known OEMs (Original Equipment Manufacturers) like Tesla, BMW, Mercedes, Volvo, Volkswagen, and others have already explored this technology and implemented it across their products. But who is really leading the technology shift, and what are the main differences?


Tesla: Pioneering Continuous Improvement

Under the leadership of Elon Musk, Tesla has been at the forefront of OTA updates. Tesla vehicles regularly receive software updates that not only fix bugs but also introduce new features and performance enhancements. This capability allows Tesla to continuously improve their vehicles' safety, efficiency, and user experience without requiring physical visits to service centers. Notably, Tesla's OTA updates have even extended to substantial changes like introducing Autopilot improvements and increasing vehicle range through software tweaks.


BMW: Flexibility and Timeliness of Updates

One key aspect of BMW's OTA strategy is the flexibility and timeliness of delivering updates. BMW vehicles receive regular software updates that not only address software bugs but also introduce new features and enhancements. These updates can be deployed remotely, enabling BMW to respond swiftly to issues and customer feedback without necessitating physical visits to service centers. This agility ensures that BMW vehicles stay up-to-date with the latest software improvements.


Mercedes-Benz: Enhancing Convenience and Connectivity

Mercedes-Benz leverages OTA updates to enhance convenience and connectivity for its customers. Owners can receive software updates directly through their vehicles or the Mercedes me app, enabling seamless integration of new features and improvements. Mercedes-Benz also utilizes OTA for remote diagnostics and predictive maintenance, optimizing vehicle reliability and minimizing downtime. This approach aligns with Mercedes-Benz's commitment to delivering a premium, technology-driven driving experience.


Volvo: Enhancing Safety and Convenience

Volvo's implementation of OTA updates centers around enhancing vehicle safety and convenience. They use OTA to deploy critical safety updates swiftly, addressing potential issues without delay. Furthermore, Volvo leverages OTA to deliver personalized features, such as customizing vehicle settings remotely based on driver preferences. This tailored approach reflects Volvo's commitment to user-centric innovation.


Volkswagen: Scaling OTA Capabilities

Volkswagen has embarked on an ambitious journey to equip its vehicles with comprehensive OTA capabilities. This includes not only software updates but also remote diagnostics and predictive maintenance. Volkswagen aims to streamline vehicle management and reduce downtime by addressing potential issues proactively. By scaling OTA capabilities, Volkswagen is poised to deliver a seamless ownership experience.

 

Benchmarking Analysis of OEMs

In the graphic above, the different approaches and technologies from the OEMs are displayed, showcasing their priorities. The German OEMs prioritize safe processes, with a focus on data security and stability, while Tesla focuses on continuous improvement of updates and innovation, with major feature rollouts through software, providing new functionality to the customer. The process times vary significantly, with the majority being between 20-40 minutes, while some take significantly longer (e.g., Volvo) or shorter (e.g., Mercedes), during which users are unable to use their vehicles. However, the end-to-end process time varies significantly between different vehicle suppliers due to differences in their processes. BMW has the OTA strategy to download the update package through the smartphone app with Wi-Fi and transfer it later while driving to the vehicle, so the exact duration of the entire process cannot be identified due to variations in internet speed and connectivity.


Industry Trends and Future Prospects

Beyond these leading examples, many other automakers are recognizing the potential of OTA updates. This technology enables automakers to reduce recall costs, enhance cybersecurity, and create new revenue streams through in-car services. The shift towards OTA also underscores broader trends in the industry, such as the increasing importance of software and connectivity in vehicles. Looking ahead, the future of OTA updates in the automotive industry is promising. As vehicles become more autonomous and connected, OTA will play a pivotal role in ensuring that vehicles remain up-to-date with the latest software and security patches. Moreover, OTA updates will facilitate the integration of new technologies like AI and advanced driver-assistance systems (ADAS) seamlessly into existing vehicle fleets.


In conclusion, OTA software updates represent a transformative shift in the automotive industry, offering automakers unprecedented flexibility in managing and enhancing vehicle performance remotely. With further development of the software share inside the automotive industry, it is already regarded as the industry standard and should be available to every new customer. Continuous innovation can only be driven by the presence of high-frequency software updates, which can only be provided by OTA updates. Customers do not necessarily need to buy a new vehicle to enjoy new features but can simply download the newest software and have a completely different user experience. These developments are reinforcing the power and share of software inside the automotive industry and are showcasing the growing technological requirements for vehicles nowadays. The examples of Tesla, BMW, Volvo, and Volkswagen demonstrate how different manufacturers are leveraging OTA to deliver continuous improvements in safety, reliability, and customer experience. As this technology matures, its impact is poised to reshape the automotive landscape, driving innovation, and setting new standards for vehicle maintenance and performance optimization.

 

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