Tom Tailor’s Post

Are you wondering how to create a smoother and more convenient checkout process and reduce the likelihood of cart abandonment? Omnichannel payments are becoming an increasingly important part of the online shopping experience by providing customers with multiple payment options. Learn how to stay competitive and meet the evolving needs of your customers in our omnichannel payments blog: https://ow.ly/Ml5O50PYGnR

Are you wondering how to create a smoother and more convenient checkout process and reduce the likelihood of cart abandonment? Omnichannel payments are becoming an increasingly important part of the online shopping experience by providing customers with multiple payment options. Learn how to stay competitive and meet the evolving needs of your customers in our omnichannel payments blog: https://ow.ly/i9lT50Q8eCG

6 Tips to Improve Your Bank’s Online and Omnichannel Customer Experience While the new financial experience may involve fewer person-to-person interactions, clients still expect high levels of personalization. From their initial deposit to their many investment milestones, here are six tips for creating a better experience that your customers will know they can bank on. https://lnkd.in/gY-dVpp3

Are you wondering how to create a smoother and more convenient checkout process and reduce the likelihood of cart abandonment? Omnichannel payments are becoming an increasingly important part of the online shopping experience by providing customers with multiple payment options. Learn how to stay competitive and meet the evolving needs of your customers in our omnichannel payments blog: https://ow.ly/vE0C50POx8V

6 Tips to Improve Your Bank’s Online and Omnichannel Customer Experience While the new financial experience may involve fewer person-to-person interactions, clients still expect high levels of personalization. From their initial deposit to their many investment milestones, here are six tips for creating a better experience that your customers will know they can bank on. https://lnkd.in/emW2HwJX

BIG NEWS for enterprise retailers! There's a more human way to do #CX. Forsta Retail #HX helps retailers sell smarter and perform better with the human insights that trigger targeted actions that result in measurable outcomes for their businesses. Learn how to move the metrics that matter: https://lnkd.in/ed3pmaxx #retail #humanexperience #omnichannel #RetailHX

The retail brands we work with, tell us that “one and done” customers are a growing headache. What they really want are forever fans, who come back for more, more often.   But turning browsers into buyers requires a joined up, just-for-you retail experience.    And you won’t get that with dusty, dead-end data from siloed business departments.    To get the full picture – and really know your customers – you have to pull together customer, employee and brand data.   So you can see the person behind the data point, and deliver exactly what they need, time and time again.   Retail is a human business. With Forsta you can power the Human Experience.

No matter your priority—improving brand perception, creating customer loyalty, building trust with customers and employees, or growing new revenue channels—it all starts with an omnichannel strategy. We’re tackling siloed CX data with the launch of Retail HX, a set of data-driven insights solutions that unify all of your data, so you stand out from competitors, and customer transactions seem a little less, well, transactional. Read more about how retailers can see an increase in customer satisfaction and return shoppers with Retail HX: https://lnkd.in/ed3pmaxx

Many brands want to streamline their customer’s shopping experience, but don’t know where to start. One large luxury retailer aimed to shift to a fully mobile retail concept, free from long checkout lines and with integrated omnichannel interactions for a unified experience across all channels. They achieved a fully mobile, omnichannel, and shoulder-to-shoulder customer experience with Tulip POS and Clienteling. The impact? 🚀 88% increase in customer outreach 📈 11.3% conversion through WhatsApp and 6.6% through SMS 💸 30% increase in Average Order Value (AOV) 🛍️ 82% increase in Tulip Influenced Sales (TIS) Read the full case study to learn more here: https://loom.ly/YKN_7eQ

A smooth boat ride will reduce your chances of getting seasick. 🤢 A smooth omnichannel checkout will boost your conversion rate and customer experience 🤩 Discover how Mollie Terminal caters to diverse needs beyond traditional retail, empowering businesses like marinas to simplify payments and enhance efficiency. Read our latest success story on our partner i-Marina, and how they offer the best experience to their customers in the picturesque town of Medemblik! ✨ Read the full article right here 👇🏼 https://lnkd.in/eT7utPiE