Chief Digital Officer (CDO) Xerox Corp. | Chief Information Officer (CIO) | Manufacturing | CPG | Technology Services | Digital Transformation | Regulatory Compliance | M&A | GTM Strategy | Global Shared Services |
AI enabled service delivery is how #XeroxAI is redefining the client experience. We call it Xerox Quick Resolve. Great work to the entire team including Sagar Gonge Subramanya G., Satish Hegde Shivani Agarwal Donna O'Donnell Ramesh Babu MohanKrishnan Getting the word out about our AI use cases in production for value now is super important! Thank you as well to our Delivery Partners Fred Beljaars Jonathan Leaper Michael Compitello and their teams!
At Snowflake Sumit 2023, Presenting “Xerox Quick Resolve” application which is powered by Advanced AI/ML and Snowflake. “Xerox Quick Resolve” APP improves Remote Solve and Field Service process with AI/ML driven resolutions, parts recommendations and device failure predictions. It enhances overall Customer Experience improving Customer Satisfaction. Thank you to Steve Miller for his leadership, Shivani and Naga for their support. Thank you to Satish and Girish from Cognizant for great partnership. Stephen Miller Shivani Agarwal Nagarajan Janagar Subramanya G. Satish Hegde #snowflakesummit2023
This is amazing, congratulations to the team on achieving this milestone 👍
Great post, Stephen… Xerox x #AI sounds like a match made in heaven. I can't wait to try Quick Resolve! What's your favorite feature of the app? -Kit