Stephan Cizmar’s Post

Exciting news: Ridepanda has been named to Fast Company’s World Changing Ideas list 2024! We’re honored to be recognized among organizations making a difference in the world. Big win for happier, sustainable cities 🌍 🚲 🛴 #FCWorldChangingIdeas #sustainability #biking #climate-action

When I decided to get into the investment world, I knew I wanted to work with up-and-coming entrepreneurs who have new, innovative ideas. In that pursuit, I made a decision to join Norwest Venture Partners. Their culture, drive and values aligned with what I’d been looking for. Today, I’m pleased to share that I’ve joined Norwest as CRO Operating Executive & Principal to do more of what I love to do — collaborate with early-stage startup leaders to help them overcome their challenges and scale their businesses. It was great speaking with Madeline Renbarger from Insider about this new role and why the current environment presents a great opportunity to lean into optimizing sales and GTM strategies: https://lnkd.in/eSjD3SvJ To learn more about my new role, read a blog by Katie Portillo Belding, who leads the Norwest Portfolio Services team: https://nvp.co/3Nq9FNZ

Excited to announce what we’ve been working on the past 12 months. OatFi is the end to end working capital infrastructure for B2B payments. With OatFi, B2B payment platforms can empower their SMB customers with tools to solve their cashflow challenges. We founded OatFi to be the end-all for SMB working capital issues. While B2B payments are coming online fast, rarely do payment terms suffice for both the supplier & customer. We are solving the problem by building the suite of working capital tools to address every AR & AP cashflow issue. With OatFi’s flexible APIs, B2B payment platforms are able to configure their own product UX while OatFi handles the hard stuff. Launching a credit product is capital intensive, operationally cumbersome, and risky. Through OatFi, B2B payment platforms are now the best distribution channel for SMB working capital tools. Thank you TechCrunch for shining a light, and a big thank you to all of our investors who have participated in our journey so far. QED Investors, Laura Bock, Portage , Ricky L., Picus Capital, Julian Roeoes, Cambrian, Rex Salisbury, Fin Capital, Logan Allin, Dash Fund, Tom Seo, Lorimer Ventures, Stephan Cizmar, Mischief, Lauren Farleigh, Architect Capital, James Sagan

On September 21st, we'll be hosting a webinar with leaders from Zendesk and Ramp to discuss best practices for scaling CX automation and the value of data, people, and process within the automation roadmap.

“Delivering a great service experience is about meeting customers where they are, instead of making them work to get support,” adds Ben Segal. Knowing that Pair Eyewear lacked a tagging architecture, Ben integrated Lang.ai to help his team categorize tickets faster and route them to specific agents, with unique views enabled in Zendesk. #cx #automation Ada