Sopra Steria’s Post

#AI is walking it's path from labs and PoCs to integrated solutions in real operations environments. Our Digital Banking Experience Report 2023 highlights expectations and actions.

Traditional Banks are facing unprecedented customer pressure to digitise with #ArtificialIntelligence emerging as a critical component for banks to meet these expectations and dramatically improve bank performance and processes, according to the findings of Sopra Steria’s Digital Banking Experience Report 2023 ⬇ #FinancialServices

Interesting that 47% of bank decision makers are planning to integrate #GenAI or #LLM tech into their business, and 45% are planning to invest in AI-enabled automation and workflow optimisation.

Banks face some hard choices. Digital transformation is costly and complex but essential. As our new Digital Banking Experience Report 2023 explains, artificial intelligence offers banks the potential to dramatically enhance their business processes and meet customer expectations for personalisation. Hurry up to download our new report for discovering a fascinating deep dive on how AI is set to reshape the industry. The race to digitise banking has begun. Banks which fail to adapt, risk their future.  #AI #soprasteriafinancialservices

The Sopra Steria Digital Banking Experience Report 2023 highlights the pivotal role of Artificial Intelligence (AI) in traditional banks' efforts to meet customer demands for enhanced personalization and digitization, as 47% plan to integrate AI into their business. Despite recognizing AI's transformative potential, banks face challenges such as the perceived cyber-attack threat (37%) and concerns about its impact on jobs (30%), emphasizing the delicate balance between innovation and cybersecurity in the evolving banking landscape. #AI #BusinessTransformation #Banks #financialindustry #innovation #customersatisfaction Sopra Steria, Sopra Steria Next, galitt Driving meaningful impact

Hope you'll find this 3rd edition of our digital banking maturity benchmark as insightful as it has been exciting for us to build: 📈 Moving from inflexion last year to acceleration of Banks' willingness to collaborate with ecosystems 💥 Open banking, Open Finance, in other words: access to personal financial data becomes the catalyst and enabler for customer experience effectiveness 🔥 AI to kick-start operational efficiency and all forms of financial inclusion for individuals and SMEs... And many more detailed insights...

The banking landscape is undergoing an inevitable shift, and nowhere is this more evident than in the realm of Private Banking. As we stand on the brink of a digital revolution, #PrivateBanking is not just about personalized financial advice anymore—it's about leveraging #DigitalTransformation and #ArtificialIntelligence to offer unparalleled client experiences. Here are a few points to consider: 1. Personalization at Scale: With #AI, we can now analyze vast amounts of data in real-time to gain insights into client preferences, ensuring that our offerings are not just tailored, but truly individualized. 2. Enhanced Security: Digital advancements mean more touchpoints, but with AI-driven security protocols, hence ensuring that client data remains protected and confidential. 3. Efficiency & Automation: Routine tasks are streamlined, allowing relationship managers to focus on what truly matters—building and nurturing client relationships. 4. Future-Ready: As the world becomes more interconnected, the next generation of high-net-worth individuals will expect digital-first solutions. By integrating AI, we're future-proofing Private Banking, ensuring to meet the demands of both today and tomorrow. So embracing the digital age doesn't mean sidelining the human touch—it's about enhancing it. Banks and other financial industries must champion the fusion of technology and human expertise to redefine Private Banking moving forward. #BankingInnovation #DigitalBanking #FinTech Let me know what you think in the comments below.

Unlocking the Future of Banking: Digital Licenses and AI Innovations The banking industry is undergoing a seismic shift. As we venture into 2024, digital banking licenses are democratizing access to financial services, offering unprecedented opportunities for innovation and competition. With lower capital requirements, digital banks are leveling the playing field, driving financial inclusion and transforming the market landscape. At the forefront of this revolution is generative AI, which is not only enhancing operational efficiency but also personalizing customer experiences like never before. AI-powered tools are redefining customer service, risk management, and even financial product offerings, making banking more responsive and secure. However, with innovation comes the need for robust regulatory frameworks. The evolving regulatory landscape is adapting to these changes, ensuring that while banks innovate, they also maintain high standards of security and compliance. Are you ready to explore how these trends can transform your financial strategies? Let's discuss how you can leverage these advancements to stay ahead in the game. Book a consultation with us today at [www.altfundsglobal.com](https://lnkd.in/gfJ8nzfu).

Experts predict that the digital banking market will be worth more than $30 billion by 2026. Whether or not your financial institution chooses to continuously innovate, this $30 billion figure will likely become a reality. #DigitalTransformation #BankingIndustry https://hubs.la/Q02kJGqK0

Top 10 banking trends for 2024 Banking on AI by: Michael Abbott - Senior Managing Director – Global Banking Lead - Accenture Banking stands on the threshold of a new era, similar to the start of the Digital Age. Like digital, the Age of AI is likely to have a transformative impact on the industry, affecting roles in virtually every part of the bank. Not only is the rapid adoption of gen AI the most important trend for banks in 2024—it’s also shaping the other nine trends. https://lnkd.in/dWe4aPHg