Scott Russell’s Post

Explore Harrods’s journey with SAP 💡

Discover how Harrods drives e-commence and digital transformation leveraging SAP Business Technology Platform, to serve new customers and adapt to changing business dynamics.

Transformation at scale

Not familiar with Sinch? Check out this short video to hear how we're making a big impact for one of our customers!

Attention all eCommerce thought leaders! 🌍 As eCommerce continues to rise in the Middle East, it's more important than ever for luxury retail brands to adopt a customer-centric approach to their business strategy. And the Chalhoub Group is leading the way in this area. Through their deep understanding of the customer and intimate knowledge of luxury, the Chalhoub Group has transformed their tech capabilities to cater to the needs of their customers. By putting the customer at the centre of their business, they have been able to create a seamless and personalised customer experience both online and offline, resulting in increased customer loyalty and sales. So if you're looking to elevate your eCommerce strategy in the luxury retail industry, take a page out of the Chalhoub Group book (or case study in this instance) and adopt a customer-centric approach. By doing so, you'll be able to better understand your customers' needs and preferences, and create an exceptional customer experience that sets your brand apart. Read here: https://lnkd.in/eYeUgiMU #eCommerce #CustomerExperience #qmthoughtleadership

Today, we announce our annual results for the financial year 2022/23 🚀 Our hard-working colleagues ensured that we again delivered strong financial results in a challenging global market where we have stayed above the general decline in sales in the global home furnishing market. Our earnings continue the long-term upward curve, despite the decrease in our Earnings before interest and taxes (EBIT) this financial year. 📈 💬 “We can all be very proud of our hard work and results for this financial year, and I want to thank our employees again for their commitment and dedication. Despite the uncertainty in the world around us, we continue to focus on our long-term goal of growth and expansion. JYSK is known for great Scandinavian offers, and customers choose us when they are searching for a new bed, garden furniture or home decorations and for our high level of customer service. We continue to be on the right path,” says President & CEO of JYSK, Rami Jensen. Here is our financial year in numbers: 🔹 Turnover: DKK 38.5 billion (EUR 5.2 billion) 🔹 Growth in turnover: 6.3% 🔹 EBIT: DKK 3.96 billion (EUR 531 million) against DKK 4.56 billion (EUR 612 million) in 2021/22 🔹 Number of new stores: 135 🔹 Number of store activities on top of new stores: 619 (includes relocations and enlargements of existing stores and updates to the newest store concept 3.0) 🔹 Number of new customers: 1.2 million 🔹 First two stores opened in Türkiye and more are on the way 🔹 State-of-the-art distribution centre in Hungary opened, which is the largest of its kind in the country and represents an investment of EUR 200 million Read the full annual report here: https://lnkd.in/eCemVcnZ #proudtobeJYSK #annualresult #result #financialyear

As e-commerce is projected to soar to $6.3 trillion by 2024, Champagne Logistics could significantly amplify your retail operation's impact: ✅ Strategic Store Launches: Flawlessly timed FF&E logistics for store openings and revamps. ✅ Impeccable Product Condition: Ensuring every delivery meets your high standards. ✅ Agile Market Adaptation: Staying ahead of retail trends with proactive logistics planning. Could Champagne Logistics be the key to unlocking your retail brand's full delivery potential? PS: Here is our track record: 🎯 98% On-Time Delivery Rate 🛡️ 99.97% Claims-Free Record

Retail is in a constant state of change! In this session, Blue Yonder will share how leading retailers are meeting the challenge. Hear directly from a customer panel and gain valuable insights. https://lnkd.in/eQDAGJWs

Retail is in a constant state of change! In this session, Blue Yonder will share how leading retailers are meeting the challenge. Hear directly from a customer panel and gain valuable insights. https://lnkd.in/ggniqVYg

-Congrats to the SupplyChain and Data team- When technology serves business -> digital transformation Non of this would have been possible without you. You should be proud of how far we are. Not many companies can claim to have diagnostics SC KPIs. Next step prescritive. The sky is the limit.. Change is a process. Visibility on root cause and and ability to quantify impact on business are the first step after that the sky is the limit. It takes courage to see the data even more to act on what it tells you. I can only proud on how far we are. Special thanks to Sandeep W. for partnering and laying the basis with us for this journey. Congrats Tareq Aghabi, Sachin Sirohi,Rohit Cherian, Manish Bansal, Ahmed Mohammed for your effort and dedication. Thank you Data and SC Management team for your support Stéphane Gigot, Deepika Bindra, Riyaz Salati, Shimmy George, Carli Cary, Joe Aoun, Tim Carmichael the wider Data team and engineers without whom none of this would be live today. #datatransformation #daretolead #supplychainsolutions #supplychainanalytics #diagnostics #businesstransformation #digitaltransformation