Samsung Electronics Baltics’ Post

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Circle it and find it! Get what you want quickly and easily. What would you definitely try to find using this function? LV: bit.ly/3wsgDO4 EE: bit.ly/4b5mveI LT: bit.ly/4aPvgKo

Karlis Svalbe

HMI / SCADA/PLC programmer

1mo

Looks like you have to really improve your customer service and should up to date web sites information. Long story -short: Girlfriend ordered Samsung S24 Ultra 512GB. After few days she connected to customer service. As there was not any information when will be able to get new Galaxy phone. - Oooooops. The phone will be able to get only ~29th of July 😬 (I will add that information in website about this model and color was written that this will be able to get after 2-3 days after order) Will they deliver it by foot? 🤣 Options form customer service after long communication: 1) cancel the deal 2) take totally different color (orange if you are looking form dark tones) 3) Cancel the deal and buy one for higher price from outlet I thought this kind of communication could be possible only from some small online shop not from official Samsung dealer. I am really disappointed Samsung 👎

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