REVIEWS.io’s Post

Exciting News! Enhancing Review Management with AI 🤖 Discover how REVIEWS.io is revolutionizing review management by harnessing the dynamic duo of AI and human creativity, offering a suite of powerful tools that enrich your business while staying true to your brand's uniqueness. Our AI-powered tools offer: 📝 Faster Review Replies 📈 Actionable Insights 🏆 Competitive Analysis Read the full blog here 👉 https://lnkd.in/eqk642e8 #AI #reviewmanagement #customerexperience #innovation #insights  

There’s been a lot of headlines about AI this year and how essential it is to the future of SMBs. And it’s not just sales and customer support that it’s transforming—but marketing too 👀 According to Econsultancy, 32% of marketers say their organization is already using generative AI, with 43% considering doing so 🧪 But if SMBs are to deliver customer experiences and human creativity that can rival bigger competitors, then this number needs to go up even more 🚀 Aircall’s CMO, Emmanuelle Benoliel writes for Business Matters about how, with the democratization of AI, this is now possible. AI is no longer a nice-to-have, and for future-facing businesses, unlocking their people power with it is key. Discover her insights here: https://lnkd.in/eK9SD96n

When everyone is talking about AI and it's role in marketing, one can feel overwhelmed and unsure where to start. Start here. This ZDNET article outlines benefits and challenges associated with achieving #hyperpersonalization using #AI and what it all means for #retailers. #technology #retailtech #retailtechnology #customerexperience

🤖 𝐂𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐢𝐧𝐠 𝐚𝐧 𝐀𝐈-𝐩𝐨𝐰𝐞𝐫𝐞𝐝 𝐭𝐨𝐨𝐥 𝐟𝐨𝐫 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐠𝐮𝐞𝐬𝐭 𝐫𝐞𝐯𝐢𝐞𝐰𝐬? Before you dive in, take a moment to understand what exactly these tools can offer and how to ensure they enhance, not complicate, your engagement strategy. Here are the key features you should look for: 1️⃣ Quality Responses: Ensure the tool can generate well-crafted, positive replies that reflect your brand. 2️⃣ Personalization: It should allow your team to add a personal touch to the AI responses, reflecting your brand's unique tone and style. 3️⃣ Inclusion of business information: The AI should be trained to understand your business and respond effectively to recurring issues. But beware! Ensure your tool doesn't generate false information or overly generic responses. Lastly, simplicity is key. Your AI tool should be user-friendly and quick to set up. Discover more about this exciting field in our latest article.➡️ https://lnkd.in/eaccY8JD #WisdomWednesday #AIReviewManagement #HotelIndustry

Exclusive Report: How to Leverage AI Tools For Your ORM

Here are four recommendations to guide you in your AI journey: Be Transparent, Be Human, Be Goal Oriented and Be Authentic. https://ow.ly/MibY50PwMXz Drift #marketing #martech #technology

In this report, we’ll explore the growth and evolution of AI, examining some of its potential uses, especially in marketing, sales, and customer experience. https://bit.ly/47wtAnT

At the end of the day, avoiding creepy AI comes down to staying true to the tactics that make any marketing strategy (AI-powered or not), successful. In a recent MarTech article, Drift's SVP of Product, Matt Tippets, explained what those tactics are, and how you can incorporate them into your AI adoption strategy. Read the article here👇

Artificial Intelligence (AI) is transforming the way we engage with products and brands. To learn more, check out our latest blog post on how AI can be used to enhance the Ownership Experience (OX) and the potential outcomes.   🔗 Read the full blog here: https://lnkd.in/giDSFaWX   In a world where first-party data is king, AI is the crown jewel that can take your personalized OX to the next level. Here's a sneak peek of what you'll find in the article:    ✅ Personalized Onboarding for new product owners  ✅ Tailored recommendations and promotions  ✅ Sentiment analysis to gauge customer satisfaction  ✅ AI-assisted product design and development  ✅ Predictive analytics for smarter operations    AI isn't just about automation; it's about improving and optimizing your brand's relationship with customers. Discover how AI can enhance your Ownership Experience!    The future of AI in OX is happening now - stay tuned for more AI insights from Registria. 🚀    #customerexperience #postpurchase #ai

In 2023, AI is changing many industries. In marketing, for instance, it helps make the customer experience better by using smart algorithms for a more customized and tailored for the end user. However; there are issues, like not having enough data to work with, preconceived biases, privacy worries, and ethical problems. So, it’s important to find a balance between trying new things with AI and making sure it’s used responsibly. Are you AI’ing yet? #CustomerExperience #AI #CX #DigitalTransformation #AI-ing