Radisson Hotel Group’s Post

Going from strength to strength

Reflecting on the Evolution of MGM Muthu Hotels : A Journey Upheld by Truth, Hard Work, Integrity, Character, and Faith. Dive into the core of our corporate narrative with a glance at the milestones that have defined MGM Muthu Hotels. These accomplishments are not just about business; they're about adhering to the five golden tenets. Together, we're not just expanding, we're thriving. Here's to progress, resilience, and the pursuit of continued success. https://lnkd.in/ghGupctn

Truly, running a successful #hotel is an art form, and your comparison to an orchestra is a perfect way to convey that message. #hospitality #hospitalityindustry #tourisminisghts #tourismindustry

Most people don't realize this, heck, most Marriott International hoteliers have barely heard about this, but there is a so called SECRET tier of Marriott Bonvoy called 'COBALT'!!Now obviously, it ain't much of a secret because the information is out there if one wants to find, but its strictly an Invitation only status, just like American Airlines 'Concierge Key', Delta Air Lines 'Delta 360' and United Airlines 'United Global services' which are all invite only!!The only other Invite program that I am aware of in the Hotel space is Hyatt Hotels Corporation 'Courtesy Card'. Now, how does Cobalt status of Marriott Hotels work? Let's go back in History before bonvoy was created. It started as the vestige of the erstwhile Ritz Carlton Rewards of the The Ritz-Carlton Hotel Company, L.L.C. where there was an invite only Cobalt status. Also, Marriott rewards back then had a special status called 'Platinum Five Star' which you could get only at the behest of JW Marriott Jr a.k.a Bill Marriott himself. After the merger with Starwood Hotels & Resorts Worldwide, Inc., rumor has it they planned to have an official Cobalt status but chose to keep it a secret status, again, only issued by none other than Anthony Capuano himself. The obvious question is, what does this Status entail? Meaning, what are the benefits? I saw some rubrics, and it seems, the person gets all the Ambassador benefits plus two core items. - Complimentary access to Club lounge in Ritz - Meet and greet with the General Manager That's rather disappointing because as the World's Greatest Ambassador elite, I Ivin Oommen already get complimentary access to Club Lounges in Ritz on account of my incredible loyalty and I meet the GM of any property I stay unless I don't specifically want to. There was no GM at the time I was staying in The Ritz-Carlton Jakarta, Mega Kuningan, But I met the GM of Sheraton Hotels & Resorts Colombo, Courtyard by Marriott Colombo and Fairfield by Marriott Mumbai International Airport in 2024. Again, in true Marriott fashion, I feel they are shortchanging this cobalt status. I have made no secret of the fact over the years that even Ambassadors are getting the short end of the stick and there needs to be so much more done to elevate it. ( Wrote an entire article on how to improve Ambassador status) The question I have is, how many Cobalt members are there? In all the articles I have read, no one seems to know anyone. But I have heard of a few checking in. It is indeed very rare and discreet. Would I like to become COBALT? Without a question!! Do I think it has the appropriate benefits? Hell No!!Haha. But I would still like to scale the mountain so to speak. Tony, there is no one loyal to Marriott more than myself, My Birthday is in less than a month, 29th April. Cobalt status would be a nice Birthday gift, wouldn't you say? Though technically, I already have all the Cobalt benefits, but it would be nice to officially have a status that is rare & invitation only

When guests visit your home, you invariably want them to feel welcomed, cared for, and have an unforgettable experience. Quite similar for us in the hospitality industry, where every booking and guest arrival is like having a special guest in our home. However, creating such moments of magic requires seamless collaboration. When I entered the world of hospitality 23 years ago, it was fascinating to experience how the various departments like F&B, banquets, housekeeping, and room service operate like the gears in a well-oiled machine. For this to work, each team and individual must be in sync, fostering camaraderie and efficiency. That is why, at BWH Hotels, we place great importance on team building and collaboration. While we have robust systems in place, it is the personal bonds among our teams that truly elevate our service. We are committed to fostering an environment where every individual is not only part of a well-structured team but also feels a sense of camaraderie through various team-building activities and collaborative efforts. BWH India and South Asia BWH Hotels Asia Pacific

We're working on something exciting for the hotel industry. Introducing Qualimero AI’s new hotel AI Concierge solution—a prototype tailored specifically for hotels and resorts. Our AI Concierge offers24/7 personalized concierge services, handling guest inquiries, booking reservations, and enhancing every interaction, both before and during a guest’s stay. The Problem: High operational costs from 24/7 staffing 💸 Inconsistent service quality 🤔 Delayed responses leading to unhappy guests 😡 Service gaps during a guest's stay 🕒 The Solution: Qualimero AI agents provide seamless, instant communication to address guest needs around the clock. From room service to local recommendations, our AI ensures timely, accurate, and personalized assistance. Key Benefits: 56% increase in direct bookings 📈 25% faster response times ⚡ 10x reduction in staffing costs 💰 Enhanced on-site experience for guests 🏨 Stay tuned for more at Qualimero.com. #RevolutionizingHospitality #AI #Qualimero #HotelInnovation #GuestExperience #HospitalityTech #FutureOfHotels #AIConcierge 🌟🤖Hilton Hyatt Hotels Corporation Marriott Hotels IHG Hotels & Resorts Accor Four Seasons Hotels and Resorts Wyndham Hotels & Resorts Mandarin Oriental Hotel Group The Ritz-Carlton Hotel Company, L.L.C. Fairmont Hotels & Resorts The Peninsula Hotels Radisson Hotel Group Rosewood Hotel Group Kempinski Hotels Oberoi Realty Shangrun Jiang Meliá Hotels International

Skift India Report: Oberoi Hotels Partners With Reliance Industries on 3 Projects - Skift Take: Reliance’s venture into hospitality is timely, especially at a time when hotel demand is set to outstrip supply over the next few years. — Amrita Ghosh Read the Complete Story On Skift   Reliance’s venture into hospitality is timely, especially at a time when hotel demand is set to outstrip supply over the next few years. -Amrita Ghosh  https://lnkd.in/e5RTye6q

New opportunity

🚀 Day 39 of my 72 challenge 🚀 🚀 Smart Welcome at Radisson! 🌐✨ Spotted a cool thing outside Radisson today - a picture of a friendly security guard instead of a real Security guard ! 🖼️💼 🌟 First Impressions Count: In the hotel world, how you welcome guests matters. This clever security poster not only catches your eye but sets a positive vibe, saying, "Come on in!" 🚪 More Than Just a Picture: It breaks the norm. Security isn't just about having someone there; it's also about making people feel safe and welcome. This poster does both without needing a guard to stand outside all day. 💡 Smart and Stylish: This idea is smart - it gets the job done efficiently. No need for a real guard to face the sun or rain. The poster stays put, making sure guests feel welcomed no matter what. 🌐 Marketing Magic: Even security can be part of the guest's experience. This creative move follows modern marketing rules - turning something basic into a positive moment. 👏 Cheers to Radisson! A round of applause for Radisson Blu for thinking outside the box! This small but cool idea shows they care about making your stay smooth and welcoming. Let's celebrate clever ideas that make life easier and more enjoyable! 🌍✨ #marketing #dailypost #72dayschallenge #SmartHospitality #CleverWelcome #innovativeideas Radisson Hotel Group The Club of Revenue Management by Radisson Hotel Group

Skift India Report: Oberoi Hotels Partners With Reliance Industries on 3 Projects - Skift Take: Reliance’s venture into hospitality is timely, especially at a time when hotel demand is set to outstrip supply over the next few years. — Amrita Ghosh Read the Complete Story On Skift   Reliance’s venture into hospitality is timely, especially at a time when hotel demand is set to outstrip supply over the next few years. -Amrita Ghosh  https://lnkd.in/eX3S6Uni