Peter Graulich’s Post

🌟 Life is a journey, filled with twists, turns, and unexpected opportunities... And business follows the same adventurous path!   Our trusted Always On Platform has undergone a complete rebranding and is now proudly named #SAPImmersiveJourney.   This is more than just a name change; it represents a powerful shift towards immersive innovation and sustainability. Join us on a journey that encapsulates the essence of life's voyage and business growth. 🚀   🌐 24/7 Availability: Innovation never sleeps. 📈 Success Stories: Over 150 businesses share their wins. 🤝 Global Network: Connect with experts worldwide. 🛠️ Hands-On Tech: Dive into the latest tools, hassle-free. 💬 Expert Insights: Tap into wisdom from the very best. 📰 Stay Ahead: Industry updates at your command.   🌳 From September 1-December 31, 2023, we're planting a tree with every user's first visit to SAP Immersive Journey. It's time to future-proof your business and make a positive impact together 🌱   Sign up now 👉 https://lnkd.in/eez3maqb   #GreenInnovation #BusinessTransformation #InspiringStories #InnovationJourney #SustainableTech #FutureProofBusiness #CustomerFirst #SAP #PartnersEcosystem   https://lnkd.in/eygMkzji

Amazing things happen when we invest in impact. That is exactly what Deloitte did in collaborating with Marriott Vacations Worldwide. In helping MVW tackle inefficiencies in their backend operations and implement a personalized customer experience, Deloitte doubled down upfront on the impact our solutions ecosystem would bring – putting much of our fees at risk to achieve a strategic vision, working together as a trusted team mutually aligned on goals. Not only did this investment help to accelerate our collaboration and maximize MVW’s annual savings, but this approach set MVW up for unimpeded transformative growth while supporting our long-term investments in operational success. The result? The implementation of a Salesforce-based platform that streamlined and reimagined the way MVW personalizes the customer experience. https://deloi.tt/3RkvmRI #Growth #Impact #CX #Salesforce #MarriottVacationsWorldwide #Deloitte 

The sale of the remaining shares of Qualtrics by SAP has been completed. The important statement for SAP customers in the official announcement is, that a close partnership will remain. "SAP will remain a close go-to-market and technology partner to Qualtrics, servicing joint customers and continuing to contribute to their success." The relationship between the #Qualtrics Experience Management Platform and other SAP solutions has so far been experienced by customers more like a solution extension partner than a fully integrated part of SAP. So, the changes for Experience Management customers may be minimal. But we'll need to see further details to fully understand the future relationship and its impact on customers. For SAP #SuccessFactors #HXM customers, the #EmployeeExperience platform by Qualtrics has so far been the go-to solution for the Employee Experience lifecycle from feedback to insights to actions and we can assume this will also be the case in future. https://lnkd.in/eYfxC4Aj

Why should you join SAP CX LIVE on 25 October? 🚀🌟 1️⃣ Discover the potential that emerges when you prioritize customers as the focal point of your business. 🎯 2️⃣ Engage with industry pioneers and tech specialists who are reshaping the future of customer experience. 🌐💡 3️⃣ Gain insights into how the integration of business AI and intelligent customer experience solutions drives business expansion by enhancing customer interactions. 📈🤖 "See" you in a month! 🗓️

I generally loath doing expense reports, but the new SAP Concur experiences with Gen AI are nothing short of delightful. From AI-powered cost estimates for trip planning, to automatically itemizing all hotel expense details, to integration with Microsoft Teams for making sustainability-based travel decisions easier than ever. These are just a few of the announcements from the Concur Fusion 2024 this week. It's all about using AI to change the game for travel and expense management! https://lnkd.in/g_hsUXvK

Expense management needs more AI. Will make it soo much easier!!

𝗦𝗵𝗼𝗿𝘁 𝗥𝗲𝗺𝗶𝗻𝗱𝗲𝗿 ⚠️ 𝗦𝗔𝗣 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗗𝗮𝘆 𝗳𝗼𝗿 𝗖𝗫 𝗶𝗻 𝗭𝘂𝗿𝗶𝗰𝗵: 𝗠𝗮𝗿𝗰𝗵 𝟭𝟮𝘁𝗵 𝗮𝘁 𝗪𝗲𝘀𝘁𝗵𝗶𝘃𝗲, 𝗭𝘂𝗿𝗶𝗰𝗵 🎟️ Have you already registered for a ticket? You can expect many great talks not only from SAP experts but from our customers as well! There is something for everybody, so register now before it is sold out 👉🏻 https://lnkd.in/dpgJNnNc   Get excited for a variety of topics that will be covered during the “SAP Innovation Day for CX”. Through inspirational success sharing, planned networking, and customer community building, you’ll learn how SAP Customer Experience can:   1️⃣ Drive customer-focused transformation across your SAP landscape by integrating SAP solutions seamlessly and aligning cross-functional systems with customer-centric strategies for a cohesive customer experience at every stage 2️⃣ Harness the power of intelligent CX that provides actionable insights from customer data and analytics to drive strategic decision-making and deliver better business outcomes¨ 3️⃣ Leverage Industry CX to overcome industry-specific challenges by tailoring solutions to your business landscape, addressing compliance requirements, and streamlining operations to stay ahead of market trends    🗣️ Thank you to our speakers, we can’t wait to hear what you have to say! Patricia Krall Sven Feurer Nadine Kleinmann Sahar Mir Abedini-Pohl Martina Bednar Torsten Zang Simon Dechent #SAP #CX #InnovationDay #Event #Live #Zurich #Registration #CustomerExperience

Four languages, one powerful synergy! In Switzerland, we speak 𝑭𝒓𝒆𝒏𝒄𝒉, 𝑺𝒘𝒊𝒔𝒔 𝑮𝒆𝒓𝒎𝒂𝒏, 𝑰𝒕𝒂𝒍𝒊𝒂𝒏, and 𝑹𝒐𝒎𝒂𝒏𝒔𝒉. But when it comes to the power of "We" in our partner ecosystem, the shared understanding transcends all linguistic borders! 🌐 #LausanneTeamUp   Companies worldwide choose #SAP as their compass through their business transformation, unlocking new opportunities. But the real alchemy lies in the #collaboration - the 𝒔𝒚𝒎𝒑𝒉𝒐𝒏𝒚 𝒃𝒆𝒕𝒘𝒆𝒆𝒏 𝑺𝑨𝑷 𝒂𝒏𝒅 𝒐𝒖𝒓 𝒔𝒐𝒇𝒕𝒘𝒂𝒓𝒆 𝒔𝒐𝒍𝒖𝒕𝒊𝒐𝒏𝒔 𝒑𝒂𝒓𝒕𝒏𝒆𝒓𝒔 🤝   Our recent #TeamUp Day in Lausanne was a celebration of partnership with a distinct Romandie flavor. The Marketplace with our Partners and Sales teams provided a dynamic platform to engage, delve into new innovative solutions, and nurture impactful conversations. An invaluable day that strengthened the bonds shaping our collective success.   As we reflect on the #TeamUp Day in Romandie, we extend heartfelt thanks to our partners for their unwavering commitment, innovation, and dedication to shaping the future alongside us Taulia OpenText Icertis BlackLine Qualtrics Siemens. Together, we form an invincible ecosystem, ready to conquer challenges and deliver unparalleled value to our customers 🚀   #SAP #SAPPartners #SoftwareSolutions #Partnership #Innovation #Collaboration #PowerOfWe #TeamUpDay  Thomas Schreitmueller , Sabrina Storck , Michael Haldimann Susanne Diehm

See the below article published by MT/Sprout. Where according to Marc Peston, Head of Benelux at Qualtrics, leading companies like Booking.com, ING, and TUI rely on Qualtrics Experience Management (XM) software for exceptional customer and employee experiences. With Qualtrics, companies achieve a 100% ROI in just 18 months. In one case, a telecom giant saw millions in savings and a significant NPS boost. XM is the currency of loyalty. Currently, poor customer interactions is impacting a loss of approximately €26 billion in the Netherlands annually. Qualtrics' AI-driven platform enables organizations to analyze feedback data efficiently, driving revenue growth and cost savings. #ExperienceManagement #Qualtrics

NEWSFLASH: Time to educate myself and find out what’s most important to #BusinessTravel #TravelManagers #Buyers #Travellers related to travel booking and expense and learn the very latest at SAP Concur Fusion Exchange in London. According to a recent survey; Travel planning and expensing accounts for between 30-60 minutes for every employee, everytime they travel on a business trip. How many business trips do your employees take each month/year? How much wasted time? How to optimise and automate this #UX #TravellerExperience Looking forward to lots of discussions today about the booking and expense process specific to #GroundTransportation and how to fill the VOID in the data to baseline and effectively manage / optimise your GT program #Mobility #MobilityiQ The Miles Consultancy