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We’re thrilled to announce that parcelLab has won the 2024 K5 Commerce Award for ‘Customer Communications’! 🏆 Recognized for our innovative post-purchase experiences, we’re honored to enhance customer satisfaction and brand loyalty. Our platform: 📦 Predicts delivery delays 📦 Reduces WISMO/WISMR inquiries by 42% 📦 Lowers support tickets by 20% 📦 Boosts NPS by 17% Thank you to the K5 jury, our incredible team, and our supportive customers. Let’s continue revolutionizing post-purchase communications! Read more here: https://lnkd.in/es46vP5N #Ecommerce #CustomerExperience #Innovation #parcelLab

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