We’re thrilled to announce that parcelLab has won the 2024 K5 Commerce Award for ‘Customer Communications’! 🏆 Recognized for our innovative post-purchase experiences, we’re honored to enhance customer satisfaction and brand loyalty. Our platform: 📦 Predicts delivery delays 📦 Reduces WISMO/WISMR inquiries by 42% 📦 Lowers support tickets by 20% 📦 Boosts NPS by 17% Thank you to the K5 jury, our incredible team, and our supportive customers. Let’s continue revolutionizing post-purchase communications! Read more here: https://lnkd.in/es46vP5N #Ecommerce #CustomerExperience #Innovation #parcelLab
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🌟 Discover the secret ingredient to boosting customer loyalty! 🌟 In a recent conversation with one of our cherished clients, they revealed a game-changer that has transformed their business: the Postis Platform! 🚀 🙌 It's not just about the cutting-edge technology; it's the way Postis seamlessly enhances the customer experience, leaving a lasting impression on every delivery. From tackling intricate logistics with finesse to adding a personal touch, we're redefining the way businesses connect with their customers. 💌 💪 Our dedicated team is overjoyed to create this unrivaled experience for our clients. We're committed to going above and beyond to foster customer loyalty and take their businesses to new heights! 🚀✨ #PostisPlatform #CustomerLoyalty #DeliveryExperience #BusinessGrowth
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📈Are you using your customer data to enhance loyalty strategies? We’re wrapping up an insightful last day at #ShopTalk in Barcelona 🚀 where we’ve heard from leaders at Frasers Group and John Lewis & Partners, a parcelLab customer, on how brands and retailers can use data to drive customer retention. At the end of the day, it's all about understanding your customers, not just the tech you use! #Shoptalk #CustomerLoyalty #DataDriven #RetailInsights
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💡 𝗘𝗹𝗲𝘃𝗮𝘁𝗲 𝗬𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝗘𝗗𝗚𝗘𝗣𝗼𝗦 💡 Enhance your customer interactions with the EDGEPoS system's integrated customer management features. From loyalty programs to personalised service, Brisk Technology helps you deliver a shopping experience that keeps your customers coming back. Discover the benefits of EDGEPoS for customer service at www.wearebrisk.com #CustomerExperience #EDGEPoS #BriskTechnology
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Are you ready to take your grocery business to the next level? Digitalization is the way to go - it can help you reach a wider market, provide convenience for customers, increase sales and revenue, and build customer loyalty and marketing opportunities. www.codexxa.in #codexxa #Digitalization #GroceryBusiness #appdevelopment #groceryapp #groceryappdevelopment
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Celebrate our stellar 4.5 Google review rating with us! 🌟🎉 Discover why retailers love Invoay! Our software is changing the game for retail businesses, offering unmatched efficiency and customer satisfaction. 🛍️💡 👏 Big thanks to our amazing users for sharing their success stories and helping us achieve this fantastic rating! #CustomerLove #InvoaySuccess 🚀 Ready to see what all the fuss is about? Join the Invoay family and elevate your retail experience to new heights. #RetailRevolution #InvoayReviews 🔗 Dive into the world of seamless retailing with Invoay. Your journey towards business excellence starts here! #RetailTech #HappyCustomers 📞 Experience Invoay: Transform your business with the software that everyone's talking about. #JoinTheBest #InvoayRetailing
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📦 At Postis, we understand customer loyalty is more than just a transaction—it's about building lasting relationships. Our commitment to delivery experience optimization goes beyond a mere service; it's a strategic advantage that propels your brand forward. So, how do we make it happen? ✅ Visibility boost Postis makes your last-mile operations crystal clear. No mysteries, just accurate updates and real-time chats for those unexpected twists and turns. ✅ Stay connected Our platform keeps you and your customers on the same wavelength, offering SMS or email automation and a dedicated tracing portal. ✅ Real-time feedback With Postis, you get to hear what your customers really think in real-time. Ratings, feedback, or a Net Promoter Score (NPS) after each order—your customers' voices matter. ✅ Quick fixes React fast to any delivery bumps, making sure your customers are happy, and trust issues stay far away. Want to find out more? https://www.postis.eu/ Choose Postis to upgrade your last-mile customer satisfaction because a satisfied customer today is a loyal customer tomorrow 🚀 #Postis #LastMile #Delivery #CustomerJourney #CustomerLoyalty
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We teamed up with 3 industry experts to hear their 2024 ecommerce predictions. Find out what Littledata, Gorgias, and Judge.me are betting on this year! 🔮 Find more expert advice and predictions in our 2023 State of Ecommerce Customer Loyalty Report: https://ow.ly/Lum350QCis6 #EcommerceLoyalty #LoyaltyPrograms #EcommerceTrends
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Loqate’s Partner, The Commerce Team Global, has had tremendous success with Loqate’s address verification tool which helps retailers succeed in many ways including reduced cart abandonment, enhanced delivery accuracy, and improved customer satisfaction. Find out how brand giant, Ann Summers, achieved their desired business outcomes with The Commerce Team Global ecomm solution powered by Loqate. Read the case study https://lnkd.in/d7cQTeBA
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40% faster SLA responses, 6,000 tickets resolved in a year, and an impressive revenue boost of over €120,000 from improved customer retention! These are the incredible outcomes Auchan Retail achieved by using DRUID AI’s advanced #conversationalAI platform. 👇Learn more about their #successstory in the comments section below.
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Digital Signage impact is creating new opportunities and experiences in the way we make decisions! Have you thought on going digital?
Eyecatch Networks has transformed the experience at Daybreak Market! 🛒⛽ We have installed digital menus at this renowned chain of convenience stores and gas stations in Florida, enhancing service quality and customer interaction. Our digital menus are the perfect tool for providing clear, up-to-date information instantly, facilitating quick decisions, and improving customer satisfaction. Daybreak Market, committed to exceptional customer care, now features an innovative solution that makes a difference. Visit Daybreak Market and experience the revolution of digital menus with Eyecatch Networks! ✨ #DigitalMenus #DaybreakMarket #Innovation #EyecatchNetworks
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