Nina Birac’s Post

As the number of GenAI co-pilots continues to grow, it's important to remember the value of building solutions with the customer in mind. Three years ago at Nuance, we created the vision and roadmap for Contact Center agent co-pilot, which was ahead of its time in both vision and execution. Today, with the power of GenAI, the solution is even stronger, but the original vision remains just as relevant. This is a testament to the importance of putting the customer at the forefront of product development. Check out the video from 3 years ago to learn more about what we did: https://lnkd.in/e4SDm4Zi #copilot #genai #customerexperience #digitalcustomerexperience #customercentricity

Over 20 years of mastery meets artificial intelligence, defining next-level efficiency - ImagineOne™. Embark on Quantum Leap Revenue Cycle Management Technology, equipped with autonomous #patientengagement, payment and collection modules, unmatched #clearinghouse functionalities, the integration of point-of-care services, and a proactive chatbot. Imagine the future of #revenuecycle management at imagineone.io #imaginesoftware #imagineone #medicalbilling

Unlock the Future of Parking with Softevia! 🚗💡 Explore AI-powered solutions, custom software expertise, technical excellence, and get started on your smarter parking journey today. Contact us for a consultation. #SmartParking #Innovation #AI #Softevia"

Blown away by yesterday's announcement, and I can't wait to explore the potential of Fin AI-Copilot! 🤩 Intercom has set the bar so high with this innovation in AI. How much of the customer journey is bogged down by inconsistent content, handling of queries or lack of tone? Well, Fin AI Copilot is the saviour we all needed. I can already see the potential to leverage large amounts of data points being brought to the fingertips of customer-facing agents, this will provide essential efficiency competency and confidence. We lose so much time with teams suffering from vast amounts of process flows, guidelines, and technical jargon. To have AI provide real-time solutions that not only help your team work but potentially enhance the way your teams deliver customer experience is something I think AI sits perfectly suited for. Is AI replacing human-touch customer support? 🤔 In my opinion, no. What it is doing is supercharging teams to be able to handle more complex and valuable work, whilst still having the resilience to changing workflows, business needs, and product changes. I'm excited for the future with Fin AI Copilot 🚀 🧠 #customersupport #intercom #finaicopilot #customerexperience

That moment when you meet a chatbot that just gets you! 🤖❤️ No more robotic replies—just smooth, smart conversations that make your day easier. Why not elevate your experience with Build Chatbot today? Try it for Free now - https://buildchatbot.ai #aichatbot #chatbotrevolution #customerexperience #buildchatbot

🚀 Tecbeats News: What is GenAI? 🤖✨ Discover how GenAI is reshaping the workplace: automating tasks, improving decision making, and personalizing experiences for greater efficiency and job satisfaction. From cutting-edge search engine architectures to personalized therapy robots, GenAI is transforming industries and collaboration dynamics. Full article in comments 🔗 Stay at the forefront of the technological revolution! 💡🌐 #GenAI #AIInnovation #TechRevolution

🌟 Introducing Octopus V3.5: the first-ever AI model that fits on-device usages, comprehends video content and autonomously takes actions based on that understanding. We are releasing its demo soon and it can benefit: 🏥 Health Care: Enhance patient safety with Octopus, which actively monitors video feeds to detect and respond to critical events like IV completion or patient falls. 💻 Meeting Software: Upgrade your virtual meetings with Octopus, automating tasks like sending emails and setting reminders as discussed during calls. 🚗 Automotive: Boost driver safety by using Octopus to recognize signs of fatigue or distraction, issuing timely alerts to prevent accidents. 🔒 Security: Transform surveillance with Octopus, responding instantly to unauthorized activities captured in video streams. 🛍️ Retail: Optimize shopping experiences with Octopus, analyzing video to dynamically adjust store settings for improved flow and interaction. We're pioneering new AI capabilities and seeking collaborations across these key sectors. Help us revolutionize these industries by sharing this with professionals in the field! #AI #MachineLearning #VideoReasoning #Innovation #TechRevolution

🚗Self-driving cars are almost a reality but what about self-driving ad campaigns that require little to no manual intervention for repetitive and time-consuming tasks? Diaz Nesamoney, Founder & CEO of Jivox shares how automated DCO powered by Generative AI can get marketers closer to this dream: https://bit.ly/3U7tHBT #GenAI #dco #digitalmarketing

Embracing the future of work at Danish Crown! 🚀 In my first 10 days as an IT Adoption Consultant, I've had the incredible opportunity to pilot Copilot, assist in workshops, and preparing learning sessions for our dedicated employees. Our goal? To work smarter, not harder. By integrating an AI perspective into our tasks, we're unlocking new levels of efficiency and innovation. #DanishCrown #Innovation #AITransformation #WorkSmarter #MicrosoftCopilot

I'm thrilled to introduce you to Robotic Eye, the revolutionary AI module of Fleeto! 🚀👁️ Designed to provide virtual assistance for managing your fleets, Robotic Eye leverages artificial intelligence to empower you with critical business decisions. Its interface is as user-friendly as a chatbot, making it incredibly accessible. Here's how Robotic Eye simplifies your fleet management: Begin by loading both General Knowledge and all data points from your fleets. Once the data is loaded, Robotic Eye creates a 24-hour channel, eliminating the need for daily data uploads and enhancing the efficiency of your data management. The insights it offers are phenomenal! In our demo video, I pose tough business questions like, "What do I need to urgently take care of in my fleet?" and "How can I make my fleet business more profitable?" The responses are so insightful, it's like having a personal business advisor. The potential of Robotic Eye in the fleet industry is boundless. It simplifies data analysis, consolidating all necessary information in one place. You won't need to sift through hundreds of reports anymore—Robotic Eye handles it all effortlessly. And we're constantly enhancing it, integrating more sensor data like camera feeds to make it even more powerful. For now, Robotic Eye is FREE for all our users as we explore its full capabilities and find more ways to enhance its utility. Curious about Robotic Eye but haven't joined Fleeto yet? Feel free to ask any fleet-related questions in the comments below. I'll share with you how Robotic Eye responds on those questions For more information please visit https://fleeto.ae/ 🚀 #Fleeto #RoboticEye #AIAssistant #FleetManagement