I've often posted posts critical of the NHS, and after having been through the ordeal of the last few days, I feel the need to clarify some things. The NHS is broken but we need to be clear on what parts we're bashing when we do so.
I think high level it is a disaster. That's because those at the top are greedy, dishonest, and don't care less about us. At hospital level, it was very disjointed. One department didn't seem to know what the others had done, and if it wasn't for that blue folder thingy, no doctor would know what was going on. While I was there I saw many an issue that could be resolved, and there were many frustrating delays, which needn't have happened (although I don't know all the facts behind the delays). I will say that once I was through the 111/GP process and actually in the hospital's care, it was WAY more efficient, although still not nearly as efficient as it could be.
So, the NHS as a unit, is broken and needs urgent attention. However, we now get onto the good bits.
The people. The NHS staff (at least at Peterborough City Hospital) were exceptional. Absolutely brilliant. Everyone I dealt with was at very least professional, courteous, and friendly. Most of them went over and beyond. The nursing staff.. Just wow. Those people have so many things to put up with, and they are some of the most friendly and caring people in the world. I saw them dealing so patiently with people that I was ready to throw out of the ward. All the staff were navigating an ineffective system, to provide the best care they could, and I for one am extremely appreciative for them.
So, when I speak of a broken NHS, I mean the system. The people are far from broken. The people are superstars, and they deserve to be celebrated, and not 'dragged down' with a broken system.
The fact that I went from consulting a GP, to being discharged after surgery in 4 days, is a testimony to how great the NHS staff were. And to do that in a broken, disjointed, system, is even more impressive.
#NHS #Hospital #NHSStaff #System
Here's to the next 76! We definitely wouldn't be here without you NHS!