Natalia E.L. Madsen, PhD’s Post

I got a call yesterday from a large owner of senior living facilities… The call started with, “we are reaching out because we’re looking to switch vendors.” I followed up with my typical “why are you looking to change”? It’s important to get right to the facts to understand. I could hear the built-up emotion of stress and frustration from this person. Their vendor was failing in their scope of work, being slow and unresponsive at times, and making a lot of errors. I then asked a simple follow-up question - what made you go with them in the first place? He said they were simply cheaper than their previous vendor. He added, they are having problems is because they continuously have new people and there’s lots of turnover. We spoke about some logical next steps, and as we were wrapping the call, he said “we won’t be able to switch however, if you can’t be at my current or lower budget.” 🤨In other words, you have to be lower in price than the vendor who is not doing the job my budget pays for. ————- I don’t undermine this kind of thinking anymore. There are certain constraints that I know exist in every business that are gripped with rising costs and a tight budget. As a business owner, I’ve had a mindset change, which has given me a new framework that I often use: 💰Cheaper wins the client 👉🏽 to let me mentally own this customers problem momentarily 🧐 I moved from thinking like a vendor to thinking more like a partner. I began to shift the constraints and problems of my potential customer to myself, which allowed me to think more creatively, speak more frankly and occasionally come up with crafty ideas that helped us meet tight budgets and still find a solution to the customers constraint. In this framework, I simply went from thinking less about winning the deal to “this is my problem for the next few minutes. What are some things I might do as an owner to find solutions.” This way of thinking, unfortunately has led me to say No to more potential customers, but allowed me to say Yes to the right clients I know we can serve well.

Creating Sustainable Relationships In a world where sustainability is gaining prominence, it's essential to extend the concept beyond environmental practices and apply it to our relationships. Building sustainable relationships means 📌Fostering connections that can thrive and endure over time 📌Prioritizing mutual growth 📌Well-being, and resilience. Here are key elements and strategies for achieving sustainable relationships: 🥰Mutual Respect and Equality. 💛Effective Communication. ❤Emotional Support and Nurturing. ☘️Shared Values and Goals. 😇Adaptability and Flexibility. 🤩Continuous Growth and Learning. 🌿Environmental and Social Consciousness It involves an ongoing commitment to nurturing and developing a connection that can withstand challenges, evolve, and flourish. By incorporating all the keys, you can cultivate relationships that are not only fulfilling but also contribute to a more universal love and compassionate relationships in your life. #Khushnay #SustainableRelationships

Hey LinkedIn! If you’re new to following me, I talk about #sustainability, #motivation, #climatechange, #leadershipdevelopment, and #climateaction. Let me know if you have any suggestions on what to share! ✒️

Being as sustainable as possible is really important to me, my family and my business. Mainly because of the planet we will leave behind for our children….. You can see some of the ways we are doing our bit here : https://lnkd.in/eGWj6wUA What is most important to you, and what steps are you taking to become more sustainable? #businessmindset #businessmentor #businesscoach #executivecoach #transformationcoach #westsussexbusinesscoach #Committoself #forthewomancommittedtoherwellbeing

Tackling the impossible? 🌍✨ More than your average challenging Monday? Then read on... The new 🌍1.5 Community is gearing up to launch next week. This is where sustainability meets determination, where ‘impossible’ projects transform into ‘I did it’ stories. We’re all about genuine action, meaningful change, and tangible results. 🚀 Or as I like to say… “we get s**t done”. Join us, and you’ll: 🎯 Define and launch your impact mission. 🤝 Network with top impact leaders. 🧠 Gain strategies to fuel your journey. 🌱 Co-create solutions for community good. 📣 Master advocacy for sustainability. ... and that’s just the beginning. We're just getting started, moving towards something big. Details in comments. 👇 #sustainability #environment #community

There have hardly been as many challenges and uncertainties for the future as today. But change also means opportunity - The opportunity to do better 🌎 You too can make a difference! Learn how: https://sie.ag/7P9FQi #DigitalEnterpriseServices #Sustainability

Integrating the Global Goals into our daily routines is a powerful way to contribute to positive global change. We become changemakers, championing sustainable living. Here is how you can make the Sustainable Development Goals a part of your everyday life: • Familiarize yourself with the 17 SDGs and their targets; this will help you understand how to play your own part. • Get involved in local initiatives and projects in your community. • Use your voice to create more awareness on social media. • Be mindful of your resource consumption. Conserve water, electricity, and other resources. Consider implementing energy-efficient practices in your home and workplace. • Stay informed about global issues and how they affect you and your community. Do you have daily activities that contribute to positive change, share in the comment session and inspire others 👇✨ #NGYouthSDGs #youthinvolvement #sustainableliving #youthledinitiatives #globalgoals

Being as sustainable as possible is really important to me, my family and my business. Mainly because of the planet we will leave behind for our children….. You can see some of the ways we are doing our bit here : https://lnkd.in/eJdMGHAU What is most important to you, and what steps are you taking to become more sustainable? #businessmindset #businessmentor #businesscoach #executivecoach #transformationcoach #westsussexbusinesscoach #Committoself #forthewomancommittedtoherwellbeing

joyofsustainability.com Fuel your inner fire with passion and perseverance, and even the strongest winds will only fan your flames higher. #JoyofSustainability #sustainability #sustainabilitytips #dailyquote #empowerment #CreativityCoach #SustainabilityCoach #ClimateChange #innovation #positivepsychology

Hello, a daunting formal introduction that is outside of DM’s and views of my profile. A long overdue introduction or re-introduction as I would like to think of it. I am a Communications Specialist, Environmental/Climate Communicator, Entrepreneur, Climate Activist and yes, just in case you are wondering, I am Proudly Vegan too. I have a special interest in matters pertaining to: 🌷Climate Change(the environment) 🌷Sustainability, 🌷Zero/Low waste Lifestyle 🌷Conscious & mindful living(you kind of get the get the picture). When and where this interest was sparked cannot be pinpointed, however I do know that it started with a single action a few years ago, which eventually led to a lifestyle change. This planet needs more of US to make a positive change, even if it is the adoption of a single change, go for it! #bethechange *Side Note: I happily make space in my diary for speaking engagements so if you are looking for a Speaker or Moderator at your next event, you know who to call 🌷 #climatecommunicator #communicationmatters #communicationsspecialist #cjr #climateactivism #noplanetb #environmentalsustainability #forthefuture #fortheplanet #communcationsprofessional #greenfuture #greenbusiness #climatechange #climateaction #climateawareness #climatechangesolutions #climateactionnow #proudlysouthafrican #femaleentrepreneur #entrepreneurlife #femaleleadership