How can physicians reduce "pajama time"? In a recent AMA article, Dr. C. Becket Mahnke, MD, Chief Medical Information Officer at Confluence Health, shared several strategies that have significantly decreased physicians' EHR-related workloads and improved work-life balance, particularly by optimizing patient portal messages. Some of the steps include: reordered message options, added self-service options, routing to pools, MyChart user guide, auto-closing of message strings, online scheduling and filtering out “thank you” messages. As a result, family physicians and internists at Confluence Health experience 67% less "pajama time" compared to the national average, reducing burnout rates from 41% to 26%. Read the full article in the link in comments.
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