Martin Newman’s Post

If you haven’t heard of Alo Yoga, it’s time to get acquainted! The activewear brand has just opened its second UK store, and are setting new infinitives to take inspiration from. Alo Yoga stands out with its innovative influencer program, inviting social media creators on wellness trips whilst the influencers share their experiences and products to the masses. Plus, they offer a 25% discount on apparel for certified fitness professionals, which I think is a really great touch. I reckon this expansion is just the beginning of their successful journey! 💪 Sarah Welsh, Nadine Neatrour, Magdalena Crosa, Karen Peters, Chris Gibson #AloYoga #RetailExpansion #InnovativeBrand #FitnessCommunity

Join me and transform your business with a customer-first approach. Sign up to my exclusive Mini MBA in Customer Centricity masterclass in partnership with Oxford Professional Education Group. This concise afternoon session will dive into the essentials of becoming truly customer-centric. Walk away with actionable insights and quick wins to implement in your business immediately! 📅 Date: 16th July ⏰ Time: 5 PM 🔗Webinar Registration - Zoom: https://shorturl.at/3vc9e I'm looking forward to answering all your questions during the live Q&A. Start your Mini MBA journey now and secure your spot via the link above! Karen Milligan, Ben Seabrook, William Woodhams #CustomerCentricity #MiniMBA #BusinessGrowth

If your website takes longer than 3 seconds to load, OVER HALF of mobile users will leave. I've identified three key reasons why your website traffic might be down or why visitors leave without making a purchase. Let's optimise your site and keep those customers engaged!👨💻🤝 Jeremy Wilson, Chris Vincent, Nicola Hollow, Nadine Neatrour, Sophie Lynch #WebsiteOptimization #CustomerExperience #BoostYourTraffic

I think online purchasing behaviour has evolved significantly, with many shoppers now ordering multiple sizes of the same item and planning to return those that don't fit. This practice not only drives up costs but also promotes unsustainable shopping habits. I'm very pleased to see Komodo setting the standard for eco-friendly shopping with advanced online sizing technology. By using the Unisize app, they ensure accurate fit, reducing returns and promoting more eco-conscious shopping habits. With the cost of returns expected to hit £4.4bn by 2026, this innovation is crucial. Komodo's commitment to using organic and recycled materials, along with fair labor practices, highlights their dedication to sustainability. 🌿 Nadine Neatrour, Scott Taylor, Davina L., Kevin Barnes, Justin Lodge #EcoFriendly #SustainableFashion #SmartShopping #Komodo

Here's part 3 of my series spot lighting ground breaking CEOs. Today is Jane Fraser who redefined the financial industry for women and created diverse and inclusive work forces.🏦 Billie O'Connor, Sarah Welsh, Magdalena Crosa, Rona Ruthen, Sonali De Rycker.

Sainsbury's has cut almost 700 tonnes of plastic waste with a packaging revamp, specifically across its own-brand chicken and fish lines. The new packaging for salmon fillet trays will switch from plastic to pulp cardboard, reducing plastic use by 70% and saving 346 tonnes annually. I think this initiative demonstrates Sainsbury’s commitment to sustainability and offers eco-conscious customers better solutions for reducing plastic usage. Kudos to Sainsbury’s for leading the way - let’s hope others follow suit! Zoe Rowswell, Kate Walmsley, Miranda Essex, Andrew Cullis, Lucy Carver (Nee Milton), Jamie Beck. #Sustainability #PlasticReduction #RetailInnovation

Roz Brewer was an incredible leader and the former CEO at Walgreens Boots Alliance and the only black women leading a fortune 500 company at the time! She helped to provide access to care in under served areas and truly changed the healthcare sector for the better.🏥 Roz Brewer, Paula Bobbett, Preyash Thakrar, Anthony Hemmerdinger #FemaleCEO #EmpowerWomen #HealthCareSector

Here's proof that stores prioritising innovation and great customer experiences are the ones that thrive and grow! 📈 lululemon just opened a new two-floor store in Covent Garden. Known for their high-quality products and excellent customer care, they've taken it up a notch with their first European store offering water bottle personalisation in-store. Another brilliant idea to attract new customers! Nadine Neatrour, Lara Jelowicki, Hannah Small, Michael Manotas-McCafferty, Elizabeth Stephenson, Craig Hughes #Innovation #CustomerExperience #Lululemon #RetailSuccess

In honour of Pride Month here are some brands showing strong support; Levis’Store are celebrating with a 2024 collection inspired by LGBTQ+ rodeo culture and donating $100,000 to Outright International.🌈 Microsoft have announced their "Radical Joy" campaign includes $200,000 in donations to LGBTQ+ charities and offers customisable Pride designs. Both brands highlight their commitment to the LGBTQ+ community through innovative initiatives and significant contributions. What are you and your business doing to celebrate Pride Month?🏳️🌈 #PrideMonth #SupportLGBTQ+ #Levis #Microsoft

Here's our third trip to the heart of the retail sector in London to find out if people are more likely to shop at a cheaper store with poor customer experience or a pricier store with excellent customer service. 💸 What would you choose? Let me know in the comments! #CustomerExperience #LondonStreets #PublicOpinion #RetailFeedback