Lightstream.io - Cloud, Security, & Connectivity Solutions’ Post

Should you pay for Customer Success services? 🔥🔥 Day 2 of Gainsight Pulse CxO in Ascot 🇬🇧🏇 is underway. Fantastic table conversations about CS/Sales Alignment, proving ROI of CS to the board, and Communities & Education role in CS Strategy. Wonderful discussions in the panel with Giorgia, Riccardo, Heelee & Simon. 🔥 What are your revenue-generating strategies for CS teams? 👇👇 #customersuccess #theRevenueCSM #CSM #leadership

Experience the difference of partnering with a company that regards every interaction as an opportunity to demonstrate unwavering support and dedication. Discover the positive impact of working with a family-owned business where exceptional customer service isn't just a policy—it's our way of life. #FamilyOwned #CustomerServiceExcellence #AssetHR #BusinessPartnership #Leadership

Experience the difference of partnering with a company that regards every interaction as an opportunity to demonstrate unwavering support and dedication. Discover the positive impact of working with a family-owned business where exceptional customer service isn't just a policy—it's our way of life. #FamilyOwned #CustomerServiceExcellence #AssetHR #BusinessPartnership #Leadership

Redefining Customer-Centric Approach: It's Not Always 'Right. Scrutinising the age-old adage: Does the customer really hold all the cards? Join us as we unravel the layers of customer-centricity and business success. Ready for a shift in perspective? Don't miss out on our upcoming leadership events. Stay tuned! #CustomerCentricity #ShiftInPerspective #BusinessStrategy #CustomerSuccess #UnveilingTruths

Experience the difference of partnering with a company that regards every interaction as an opportunity to demonstrate unwavering support and dedication. Discover the positive impact of working with a family-owned business where exceptional customer service isn't just a policy—it's our way of life. #FamilyOwned #CustomerServiceExcellence #AssetHR #BusinessPartnership #Leadership

' Recognize your part in the customer's journey to happiness, respect their time, and create the experience that gets your customers to say, "I'll be back!" ' - Shep Hyken as posted on X https://lnkd.in/eafsvm9V #customerservice #customerexperience #leadership #awareness

Experience the difference of partnering with a company that regards every interaction as an opportunity to demonstrate unwavering support and dedication. Discover the positive impact of working with a family-owned business where exceptional customer service isn't just a policy—it's our way of life. #FamilyOwned #CustomerServiceExcellence #AssetHR #BusinessPartnership #Leadership

𝐄𝐱𝐜𝐞𝐥 𝐢𝐧 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐚𝐧𝐝 𝐝𝐢𝐬𝐭𝐢𝐧𝐠𝐮𝐢𝐬𝐡 𝐲𝐨𝐮𝐫𝐬𝐞𝐥𝐟 The CX Leadership Circle is designed to empower customer-focused leaders to grow their capabilities, differentiate themselves and enable their organizations to achieve their strategic goals. This unique program is compiled and supervised by Nils Schmeling and Ian Golding. Learn more about our first leadership circle in London ↩ https://lnkd.in/eR2rrmK4

With our insightful Voice of the Customer Leadership workshops for customers and partners, we've helped hundreds of 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 decision-makers understand the value of 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤. Check out one of the crucial VoC 1️⃣ 0️⃣ 1️⃣ lessons. Ask yourself: 𝑾𝒉𝒆𝒓𝒆 𝒅𝒐𝒆𝒔 𝒚𝒐𝒖𝒓 𝒃𝒓𝒂𝒏𝒅 𝒔𝒕𝒂𝒏𝒅? #BusinessSolution #LeadershipStrategy

Last week, Britta Kristin Agel, Global Revenue and Product Marketing Director at Spryker provided tips for aligning revenue and product marketing teams for revenue success. TL;DR? Here’s a quick summary below. Click the link in the comments for the entire article and gain some awesome insights. #RevenueMarketing #ProductMarketing #MarketingAlignment #Teams #Leadership