KASIKORNBANK’s Post

pàrt 5 concluding PREPARING FOR. LOYALTY'S NEXT FRONTIER! ECOSYSTEM Conclusively,ecosystem-centric loyalty will provide hitherto unseen competition to today’s retail goliaths, a benefit that will trickle down to the consumer brands and, ultimately, back to the consumer. Finally, ecosystems are here to stay. It’s time for all consumer brands to start thinking about how they can participate in one. Ecosystem-centric loyalty is a start.And Lastly CPG and other ancillary companies should not deviate from producing good , affordable and CUSTOMER-CENTRIC product that meet CONSUMER wants, needs and expectations in term of quality and value as these two watered the seeds of loyalty in consumers. permit me to draw the curtains here.am open to opportunity, willing and ready to learn, work, impact positively And aswell relocate. please check my profile here. Good morning all #cpgcompanies

New Channel

AI is future.

On What Just Happened Managing Director of International Association of Department Stores - IADS (International Association of Department Stores) Selvane Mohandas du Ménil and I discuss the history and transformation of department stores. He highlights how IADS started as a research-focused organization in the 20th century but adapted to modern challenges by transitioning from being a club to a more practical and relevant tool for its members. Salvane emphasizes the importance of collaboration among department stores globally, addressing common challenges, and staying ahead of industry trends. He also touches on the role of technology and the challenges and opportunities department stores face in the ever-changing retail landscape, emphasizing the need for a clear purpose and a strong digital presence. Selvane also discussed the concept of an omnichannel strategy, where physical flagship stores remain at the core of an ecosystem while leveraging digital tools and channels for enhanced customer engagement. Overall, Selvane's insights revolve around the transformation and adaptation of department stores in response to modern retail challenges, focusing on the importance of clear purpose, collaboration, and a strong digital presence. And, if you remember the original, great Filene's you will learn some interesting history. https://lnkd.in/g73wAZNg

Dive into the world of holistic loyalty with Samir Palnitkar, COO - Zinrelo, as he unveils the eight essential elements driving successful loyalty programs, blending tech, personalization, and strategic consultation. Check it out - https://lnkd.in/gHfByh65 #zinsights #holisticloyalty #customerloyalty

Thank you What Just Happened for interviewing the International Association of Department Stores - IADS about its mission and how department stores are currently transforming themselves (links in comment).   I had the privilege to exchange with Christine Russo from Retail Creative and Consulting Agency about the IADS and its purpose, which has been unchanged since 1928, the year of its creation. We also touch-based a few other topics that are critical for department stores today:   ▶ How tech is helping department stores to earn some precious productivity points, either by optimizing their operations or simply by being even better at serving their customers that they know each time better, ▶The challenges of sustainability and how this raises more questions than answer, becoming a clear call for international collaboration (another mission of the IADS), ▶Why physical retail is far from being dead, as flagship stores find themselves placed at the center of a digital ecosystem powered by a customer-centric omnichannel approach (yes, tired words, but still a necessity for all retailers in the world).   I truly enjoyed this exchange and thank you Christine for thinking of us and giving us this great opportunity to explain who we are and what we do. Plus, for connoisseurs, this interview is a perfect 18mn-long sample of English with a not-so-cute-but-quite-strong French accent, and I am sorry for this 😊.

Reflecting on the sleepless nights me and Kashiish A Nenwani shared, ideating about Wahter – those moments were the heartbeat of our vision. In the quietude of those hours, we birthed an idea that transcends commerce, resonating with purpose and impact. Every challenge we faced, every dream we dared to weave into reality – it all unfolded in those sleepless nights. Here's to the journey, the unspoken understanding, and the relentless pursuit of a concept that has now become a powerful force. Grateful for those nights and the resilience that fueled our vision. Onward, always! #marketingdynamics #brandevolution #futureofbranding #marketingmovement #wahterevolution #newwaveofbranding

New concept launched...

https://lnkd.in/eizp48B9 -- "The solutions that [ITsavvy] brings to us consistently have that theme of being transparent, but allowing the customer the ability to do things that they couldn't do before." PART 2 IS HERE! Check out the continuation of this Channel Insider Partner POV series featuring Munu Gandhi, Craig D., & host Katie Bavoso exploring how ITsavvy & Fresh Thyme Market delight customers with frictionless shopping experiences!

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