Marty Swant of Digiday published a piece about DoubleVerify's new report about how generative AI is increasing the prevalence of ad fraud and MFA. I was asked for, and provided comment.
DoubleVerify apparently didn't like it. They seemingly demanded that Digiday remove the quote and issue a correction. I've included my now-removed comments in the screenshot below. I believe that they provide context and balance, which in my view has always been a cornerstone of Marty's coverage over the years. It seems that what DV was hoping for was a puff-piece - #Cannes fodder.
It is disturbing to see the growing trend of companies making retraction demands or threatening legal action when they are unhappy with coverage (e.g. https://lnkd.in/eGMXsg7d, https://lnkd.in/e7mTnW6i).
The industry, its shareholders and stakeholders are incredibly fortunate to have a strong trade press, dedicated to providing real coverage of substantive issues. In a complex, largely unregulated $700B industry - one that sits at the intersection of tech and society - the trade press operates as one of very, very few accountability mechanisms. The chilling effect these intimidation tactics have is painful to watch, and bad for all of us.
In my view, these demands reflect far more poorly on the companies that make them than 'unfavorable' coverage ever could. We cannot allow this harmful precedent to stick.
Let's start by making it so that DoubleVerify doesn't get their way, by making sure as many people as possible see the original piece that Marty wrote, in full.
You should decide for yourself if it warranted a "correction" or "retraction" demand from DoubleVerify, and whether my comments were "unsubstantiated."
1. Original article that Digiday published, my comments included: https://lnkd.in/eYeXwv-B
2. The article now, post-tantrum: https://lnkd.in/erVXPq8N
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Update 1: I have edited this post per Seb Joseph's note, as I have received slightly different explanations for why the quote was removed. This does not change my perspective on the disturbing trend of issuing retraction demands and the chilling effect it has.
Update 2: Following the above, I reached out for additional perspective from journalists and editors. I've included in the comments the perspective of a veteran editor on appropriate course of action. This aligns with the POVs shared by the other journalists that I have spoken to about this, each of which have covered third party verification vendors before. All suggested that they might have issued an update to add additional comments from DV; but would not have removed the quote or issued a correction. This raises more questions for me about what DoubleVerify said, threatened, or demanded, and on what grounds.
#adtech #accountability #transparency #ethics
Driven Digital Marketing Executive / Inspirational and Transformational Leader, Expert in Digital Technology Strategies. Myers-Briggs ESTJ
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