Jan Beger’s Post

View profile for Jan Beger, graphic

Healthcare needs AI … because it needs the human touch.

This study examines the impact of AI-based Clinical Decision Support Systems (CDSS) on patient-physician trust, focusing on competence, integrity, and benevolence in high-risk and low-risk clinical scenarios. 1️⃣ Cross-sectional vignette study with 398 patients from the University Medical Center Utrecht. 2️⃣ Patients were divided into high-risk and low-risk scenarios, with control and intervention groups for each. 3️⃣ Trust was measured using a questionnaire based on competence, integrity, and benevolence on a 7-point Likert scale. 4️⃣ High-risk scenario: Slight decrease in perceived competence and integrity when CDSS was used, particularly among women. 5️⃣ Low-risk scenario: Trust remained high overall, with increased trust in technology positively influencing perceptions of benevolence and integrity. 6️⃣ While patient-physician trust was generally high, the use of AI applications showed a potential negative impact, especially among women in high-risk situations. Trust in technology plays a crucial role in the acceptance of AI-supported medical decisions. 7️⃣ In low-risk scenarios, patients with higher trust in technology perceived greater physician benevolence and integrity when CDSS was used. 8️⃣ Effective communication about AI's role and patient involvement in the development and use of CDSS are crucial for maintaining trust. ✍🏻 Anna Zondag, Raoul Rozestraten, Stephan Grimmelikhuijsen, Karin Jongsma, Wouter van Solinge, Michiel Bots, Robin Vernooij, Saskia Haitjema. The Effect of Artificial Intelligence on Patient-Physician Trust: Cross-Sectional Vignette Study. J Med Internet Res 2024;26:e50853. DOI: 10.2196/50853 📄 Planning to submit your research to a peer-reviewed, open-access journal? Use the discount code AMJB200 at checkout to save $200 USD on the article processing charge at any JMIR Publications journal. Start your submission here: https://lnkd.in/deuAEN2r. It's important to me that you know this isn't a sponsored post. I'm simply committed to keeping you informed about opportunities to disseminate your research effectively.

Mandar Mohan Rajadhyaksha - Health and Wellness Marketing Expert 🎯

🌿Health & Wellness Catalyst: SEO Optimized Content | Pagiarism Free | 📝 | Social 🌟 | Digital 🚀 | 25+ Years Mastery | Passionate for Growth & Impact 💼. Certified Digital Marketer and Social Media Expert.

1mo

Wonderful information about AI-based CDSS, Jan. Observing the differences in trust between high-risk and low-risk situations is fascinating. Good patient engagement and communication regarding AI's function are essential. This study emphasizes how healthcare trust must be preserved through the careful incorporation of AI.

Alexei Levitchi, PhD

Chief Medical Officer, Head of R&D projects

1mo

Dear Jan Beger , as always fast to push valuable insights. There is just some critics on the article content. We at MENTAL ID are designing the concept which can be the base for the evaluation of #patientdoctorrelationship for the development of digital solutions. As authors mentioned, there are no similar studies. And such an article is of high interest. BUT, none of the provided content and supplementary materials had a clear explanation whether members of the patient panel were aware that #CDSS had #AI-based algorithm. Besides, the objective of the study doesn't mention anything CDSS~ AI-algorithm affecting the trust. Thus, the conclusion is rather that patients trust less a doctor using a system to make a decision, whenever AI is there or not. Thanks a lot for your activity 💪

Jad Assi

Medical Student at the American University of Beirut

1mo

Thank you for sharing this study, Jan Beger. It’s interesting to see the impact of AI on trust dimensions in different risk scenarios. The finding that perceived competence and integrity decreased when CDSS was used in high-risk cases underscores the need for targeted communication and patient involvement. What strategies do you think could be most effective in improving patient trust in AI-supported decisions, especially in high-risk cases?

Alessandra Santangelo

Product Specialist at Capsula

1mo

Thank you for sharing this study.

Like
Reply
Richard Secker-Johnson

Associate Principal at ZS - Scaling the impact of digital health

1mo

Thanks for the share. I would love to see the results if they changed the CDS vignette to include a statement about the demonstrated effectiveness of the solution in improving outcomes, otherwise the patient's skepticism of a general 'computer system' isn't totally surprising.

Peter Eggleston

Global Product Marketing Director at GE Healthcare

1mo

Interesting study - thanks for sharing Jan.

Thanks for sharing

Like
Reply
See more comments

To view or add a comment, sign in

Explore topics