Groupon’s Post

🎬 Lights, Camera, Sales! 📞💼 This weeks team calling day is based on our favourite Movie and TV show characters. The CSO teams favourite characters can unveil invaluable insights about how to excel in the world of hotel sales. Forest Gump once said, "Life is like a box of chocolates; you never know what you're gonna get." Well, just like those chocolates, every deal is a surprise waiting to unfold! 🍫 In the words of Ali G, "Respek." Respect the process, respect your clients, and respect the value you bring to the table. It's all about building trust and creating lasting relationships. And let's not forget the adventurous spirit of Lara Croft, who reminds us, "The extraordinary is in what we do, not who we are." We embrace challenges, seize opportunities, and ensure we have an epic adventure each and every day. 🌄 Ready to join a team that not only meets sales targets but also enjoys the journey? Click the link below to apply and become part of our success story today! ⬇️ https://lnkd.in/eq2D4vaY Finally in the words of my favourite character Spock. "Live Long and Prospect" (Well, prosper... but you get the idea 😅) #Kewgreenhotels #Sales #Hotelsales #Salesteam #Hospitality

This week, I was asked by a client to explain a little about my style and approach when working with a venue’s sales office team and was asked for my top 3 ‘mantras’.  I got greedy and went for 4.   I firmly believe…. 1. There is always room for improvement 2. The team have to get tired of hearing it, before we get tired of saying it – practice & repetition is key! 3. If everyone can rely on us to do what we said we would do, when we said we would do it, the job is already 50% done and 100% easier. 4. It only happens when the focus is c͟o͟n͟s͟i͟s͟t͟e͟n͟c͟y͟ ͟a͟s͟ ͟a͟ ͟t͟e͟a͟m͟ When it comes to M&E Sales Offices, I believe it isn’t rocket science, but it 𝘪𝘴 hard work.  I can help.  I’m funny too. I work with Hotel & Venue General Managers and M&E Sales Office teams to bridge the gaps in training, team engagement of just how pivotal their role is, ultimately impacting diary maximisation & profitability.

⭐ How do you grow a successful hotel sales team? ⭐ Theresa (Hamberger) Ellsworth, hospitality sales veteran and Sertifi's vice president of regional sales, recently shared ways she partners with her team to grow a happy, productive sales function and keep clients thriving. At the heart of everything is one key relationship: humans and tech. Technology can be a learning tool, a communication tool, a networking tool, a sales tool, and so much more. Most importantly, tech should never be a hindrance or replacement but rather an extension of your team that helps everyone work smarter, close more business, and take better care of clients. Check out Theresa's post, which includes her checklist for responsibly adopting technology to ensure it has a positive impact on your team and clients: https://lnkd.in/gpjscFSF #hotelsales #hospitalitysales #salesteamculture #salesgrowth #teamgrowth #leadershiptips #howtoboosthotelsales

You can’t expect immediate results. It’s a marathon. 🏃♀️ Some don’t want to put in the work. Others are intimidated. Worried about what others think. 😰 Prompting the dreaded Eye Roll Threshold explains Don Barnett. And that’s why hotel sales professionals are missing opportunities. Link to the full interview in the comments below. 👇👇👇 . . . #innsyncshow #hotelmarketing #hospitalityb2b #hospitalitysocialselling #hotelsales

🌟 Hospitality to Sales: A Natural Move🌟 I've seen so many people effortlessly shift from working in hospitality to thriving in sales, and there's a compelling reason behind this trend. Here's why: 1. Putting Customers First: Hospitality pros excel at satisfying customers – a skill that's pure gold in sales too. 👥🎯 2. Talking the Talk: The communication skills you develop in hospitality are incredibly helpful for giving successful sales presentations. 🗣️💬 3. Rolling with the Punches: Dealing with curveballs in hospitality preps you for the wild twists and turns of the sales world. 🔄🔧 In a nutshell, hospitality's customer-centricity, communication prowess, and adaptability seamlessly pave the way for success in sales. 🏆🛍️ Who else agrees? Comment below! #Sales #CareerDevelopment #TeamMaxedOut

Happy hump day! Hope you're having a fantastic week so far! I want to share something with you that might just take a weight off your shoulders. For a hotelier like you, attracting and retaining top sales talent can be a constant struggle. You wear so many hats already - managing staff, probably marketing your property, keeping guests happy - that finding the time and resources to build a strong sales team can feel impossible. Remember the days when filling rooms wasn't a major challenge? Back then, a prime location and offering excellent customer service were often enough to drive sales. Fast forward to today, competition is fierce, and guests expect a truly spectacular experience. That means securing those bookings requires a proactive and strategic sales approach. But let's be honest, constantly searching for the "ideal salesperson" can feel like a never-ending loop. You need someone who hustles for business, not just waits for the phone to ring. Someone who builds strong relationships and drives sustainable growth for your hotel. Wouldn't it be amazing if you could focus on what you do best and leave the sales magic to the experts? Here at Reliance Hospitality, we understand your challenges. That's why we offer a complete Sales Solution designed to energize your business development and help your hotel reach its full potential. Our dedicated Property Sales Managers are ready to hit the ground running, eliminating the need for lengthy recruitment and onboarding processes. Ready to stop the endless search and start seeing results? We offer a free consultation to discuss your specific needs and show you how we can help your hotel thrive. Comment “FREE” below if you’re ready to transform your sales game! Have a fruitful week! 📞 +1 602.293.3004 📧 info@reliancehospitality.com 👉 https://lnkd.in/gTEAQvx2 #RelianceHospitality #salessolutions #hospitalitymanagement #hospitalityindustry

Hospitality vs Sales: Working in hospitality teaches you skills you could not learn anywhere else. It teaches you about prioritization, about swift problem-solving, about communication, about humility, and about how people act when they're seriously hungry—like monsters—and how to keep a smile on your face despite that. Sales: who said these two roles were miles apart in difference 👀 ? #sales #hospitality

Sales with Soul ❤️ More Than Just Numbers. Turning guests into lifelong fans is the ultimate goal, says Chris Newton at JC Resorts ✅ Key Highlights include: 🌟 Emphasizing People Over Transactions: It's not just about closing deals; it's about fostering genuine relationships. 🌟 Creating Memorable Experiences: Providing exceptional experiences, leading to glowing reviews and repeat business. 🌟 The Power of Positive Feedback: Satisfied customers not only return but also bring new prospects, fueling growth. 🌟 Service with a Heart: In the hospitality industry, warmth and care are core strengths. 🌟 Supporting Customer Goals: By understanding and aiding in clients' success and building long-term partnerships. 🌟 The Bigger Picture: Focusing on lifetime value and ROI, building relationships that span decades. For the full interview, see the link below in the comments 👇👇👇 . #hotelsales #hotelmarketing #hotelrevenue #lureagency  

🏨 Hotel Success Story: How We Ended the OTA Overbooking Nightmare! 🚀 We've all heard the horror stories of OTA-induced chaos – overbooked room categories, last-minute switches, and the dreaded split stays. It's a headache no hotelier wants to deal with. Enter our Sales Optimizer. 🦸♂️ Many of our hotel clients faced the same old OTA overbooking nightmare. But they decided it was time for a change. With the Sales Optimizer in their corner: ✅ Automated, dynamic length of stay management became the norm, aligning perfectly with each accommodation unit and product. ✅ They could customize settings to fit their unique sales strategy like a glove. ✅ No more late-night stress – close-to-stay management went on autopilot outside their operational hours. And just like that, the chaos was history. 📜 Guests enjoyed seamless stays, the staff had more time for meaningful interactions, and revenue soared. Watch the video to see the Sales Optimizer in action! 👉 https://lnkd.in/dYXv4qgi Has your hotel faced a similar challenge? Call us! https://lnkd.in/d5Tc9bTs #HotelSuccess #OTAOverbooking #HotelStories #HotelAutomation #HotelTech #SalesOptimizer #HotelSales

When reflecting on my sales background, it isn't just tied to IT products. I also want to mention what a fantastic time it was working in the hospitality industry and being a part of IHG Hotels & Resorts. Speaking about cultivating relationships with clients and partners, probably there's no better place to set strong connections with your customers than a hotel and its restaurant. Typically, a hotel is a place for people to unwind during business trips or relish their vacations. During hotel site inspections and meetings in the restaurant, it was so delightful to engage in conversations with customers (+ enjoy a cup of cappuccino and cheesecake, why not? 🍰☕️) from various industries...corporate, aviation, sports, travel, governmental organizations and many-many more. The reason why I recalled it all? First of all, because it was a truly enjoyable time. 😊 And the key point is the following: relationship-building process is not solely about business; we are all human beings. Establishing genuine human connections with customers is incredibly important. Making them feel relaxed allowed us to discuss not only business but also delve into other topics — connecting as humans rather than just service provider and customer. Later on, I'll share some interesting stories from that period of my sales career. So, stay tuned 😎 #sales #trustedadvisor #b2bsales #businessgrowth #relationships #ihghotelsandresorts #ihg