Flip Out Europe’s Post

Assistant Manager

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🔆🔆Some Effective tips for the front desk job role 🔆🔆 1. Be friendly and welcoming: Greet guests with a smile and make them feel valued and comfortable. 2. Maintain a professional appearance: Dress appropriately and keep your workspace clean and organized. 3. Learn about your establishment: Familiarize yourself with the services, amenities, and policies so you can provide accurate information to guests. 4. Be knowledgeable about the local area: Guests often ask for recommendations on restaurants, attractions, or transportation options. Stay informed about nearby places of interest. 5. Develop strong communication skills: Listen actively, speak clearly, and adapt your communication style to ensure guests understand you. 6. Stay calm and composed: Front desk can get busy and stressful at times. Maintain a calm demeanor, even during challenging situations, and find ways to manage stress effectively. 7. Be proactive and attentive: Anticipate guests' needs and address any issues promptly. Offer assistance and take the initiative to provide exceptional service. 8. Handle complaints professionally: If a guest has a complaint, listen empathetically, apologize sincerely, and find a solution to resolve the issue to the best of your ability. 9. Practice effective time management: Prioritize tasks, stay organized, and manage your time efficiently to handle check-ins, check-outs, reservations, and other responsibilities. 10. Collaborate with colleagues: Maintain good relationships with other staff members to ensure smooth operations and a positive work environment. Remember, providing excellent customer service is key to creating a positive experience for guests.

Assistant Manager 

Assistant Manager 

Executive Assistant Moment In my opinion, EAs are part of the service industry. We serve CEOs, colleagues, constituents, customers, vendors etc. We cut through ambiguous direction, over direction, no direction, high level direction, and low level too. We encounter varying cultures, changing attitudes, and general idiosynchrocies almost hourly . We are the BEST of people persons though! These are a few of many aspects that make this career FUN. EAs play Professional Twister well. We get to learn those we serve likes, dislikes, drop dead and/or ride-or-die things. We know favorite foods, allergies, isle or window, coffee or tea, walking or riding. We are tasked to anticapate needs of those who are not tuned into what their own needs may be. We often serve visionaries who dont see through the processes, steps, plans and minute details. We are Administrative Traffic Conductors, Choreographers, Therapists, Law Enforcement, Chef, Caterer, Therapist, Nurse, Janitor, Cashier & Personal Aide … all at once. Being an EA is more thrilling than Zip Lining across a canyon and more boring than watching a caterpillar in a cacoon. However, for a true EA, these nuances charge our batteries, warm our hearts and ignight our internal passion to continue serving. If you relate…You are probably an Executive Assistant.

Assistant Manager

Assistant Manager

assistant manager

Assistant manager