EP EQUIPMENT’s Post

In the dynamic world of automotive careers, continuous learning is key. Discover our insightful article detailing the four must-have skills for Parts Managers after their auto parts training. https://hubs.li/Q021CKZJ0

Aftersales Managers need training that not only helps them improve as Managers but also helps them increase performance, sales and profit #managementdevelopment #manager #aftersales #aftermarket #service

A Management development programme specifically for Aftersales Managers now that does make sense. #aftermarket #aftersales #service #management #managementdevelopment #traininganddevelopment #training

A good Aftersales Manager is worth their weight in Gold! Aftersales Managers become successful by applying techniques and processes that are proven to work and by understanding how to get the best from their team of technical and non-technical experts. At Fourmative we have trained the very best and have been instrumental in developing solutions, systems and processes that work, furthermore, we can help Aftersales Managers understand the techniques required to communicate, manage and motivate staff effectively. We have now put all of this content into a complete training programme for Franchised Dealer Aftersales Managers, this course will help you. • Understand KPI’s and more importantly how they can help you identify areas and action for improvement. • Understand how by loading the workshop more effectively you can improve, sales, profit and increase the conversion of Red work. • Understand the 4 customer retention strategies that you must have in place. • Understand the processes that must be in place to improve sales and customer retention. • Improve sales effectiveness of your staff members in the Parts and Service reception and the Workshop. • Introduce Teamwork into your business that increases staff motivation and improves retention. And much, much more… Want to know more then please click on the link below and we will send you full details.

Want to know how to become a valuable team member after service advisor training? The answer often lies in the bottom line! Learn how to increase profitability for your auto shop as a service advisor here!

Enhancing Customer Service and Team Building: Insights from Adams Automotive As an auto shop owner, providing world-class service and fostering a strong team are crucial to the success of your business. In this month's AutoShopAnswers Training Program, we delve into the key takeaways from Glenn Piccolo and Todd Hayes of Adams Automotive, renowned for their commitment to excellence. On Day 3 of the program, participants kick-start the morning with a breakfast meeting and join the Adams team for a Take-5 discussion focused on achieving daily goals. Next, you'll witness firsthand the unique SpeedLift and engage in team inspections that go beyond traditional processes. Discover the secrets of SpeedOfService, an approach that ensures your customers keep coming back. By working alongside the Adams team, you'll learn invaluable techniques to enhance customer callbacks and pinpoint areas for improvement by analyzing real customer calls. Additionally, the program explores the art of building the best team in town and emphasizes the importance of Always Be Recruiting. Uncover strategies to attract top talent and foster a motivated workforce that contributes to your shop's success. The training culminates in an in-depth Q&A session, providing you with the opportunity to address any specific queries you may have. Join us for a transformative training experience that will equip you with the tools and insights necessary to elevate your customer service and build a winning team.

Discover How ZF Group Pioneers Sustainability through Remanufacturing! 🌱 In my exclusive interview with Ben Smart, ZF's Head of North America Aftermarket Division, we explored the company's outstanding commitment to sustainability through remanufacturing. Learn how ZF is reducing waste and promoting the circular economy by refurbishing components like steering systems, air compressors, torque converters, and transmissions, all while maintaining top-notch quality. Don't miss this opportunity to delve into ZF's transformative efforts and their contribution to a greener automotive industry! Thanks, Ben for this great interview, it was very insightful! 🚀 #Sustainability #Remanufacturing #CircularEconomy #AutomotiveAftermarket #Interview

Want to know how to become a valuable team member after service advisor training? The answer often lies in the bottom line! Learn how to increase profitability for your auto shop as a service advisor here!

Want to know how to become a valuable team member after service advisor training? The answer often lies in the bottom line! Learn how to increase profitability for your auto shop as a service advisor here!

Monthly sales training sessions are obsolete. A “cadence of training” is not effective for your sales team. You must diagnose individual skill gaps and apply them to those who need it. It’s a much harder program to develop. But way more engaging and effective. Don’t make your team sit in monthly training sessions if they’re already performing that skill at a high level. It wastes their time and leaves a bad taste in their mouth. They will not be interested in engaging in training they truly need.