Emarsys’ Post

Emarsys Customer Loyalty Index 2023 Is Officially Live ❤️ 📖 What do today’s consumers think and feel about loyalty? And what does it take to actually secure their long-term loyalty? 10,057 people were surveyed and this year's research unveils: ❤️ The 5 types of customer loyalty 🌍 How loyalty is changing across the USA, UK, Australia, and Germany 👩💻 Reasons customers decide to be loyal to a brand 🛍️ How discounts, personalization, and more can help (or hurt) loyalty With 20% of shoppers around the world stating that retailers and brands need to do more to maintain their loyalty, understanding what it takes to create a sustainable long-term customer loyalty is essential. Learn how to drive Customer Loyalty in 2023 and beyond! 👇 https://imsap.co/6044umnBk #CustomerLoyaltyIndex #Loyalty #Marketing

Cultivating customer loyalty involves prioritizing personalized interactions, top-notch customer service, and implementing loyalty programs to foster brand advocates. 🌟 Data-driven decision-making utilizes analytics to understand customer behavior, preferences, and purchase habits, enabling tailored marketing strategies and optimized customer journeys to maximize Customer Lifetime Value (CLV). 💡 Ensuring a seamless online shopping experience involves mobile optimization, simplifying checkout procedures, and providing various payment options, ultimately leading to repeat business and heightened CLV. 💳 Click the Link in the comment section to book a 30 mins free consultation.  . . . . . . #digital43 #ecommercebusiness #growingbusiness #scalingup #digitaltransformation

🛍️ 𝗖𝗮𝘀𝗲 𝘀𝘁𝘂𝗱𝘆 𝘀𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁: Our client is a brand management company that hosts rewards programs for its customers, including major retailers across the US. As a result of the customer engagement program our team built, the client has seen several benefits: �� Improved conversion rates by over 20% ✅ Steadily increased sales revenue ✅ Achieved exception rates of less than 2% ✅ Lowered the cost of acquisition Read the full case study on our website to learn more! https://vist.ly/5pp8 #customerengagement #customerengagementprogram #customerexperiencestrategy

Subscription models in e-commerce offer the benefits of predictable revenue and sustained customer engagement. At their core, they thrive on fostering loyalty and deepening customer relationships. By ensuring your platform is engaging and occasionally sprinkling in delightful surprises for subscribers, you can heighten the perceived value. Transparent and balanced pricing can further enhance trust. With the right approach, subscription models can be a lucrative avenue, encouraging customer value and long-term loyalty. Read more here: https://bit.ly/3QbfNv7 #SubscriptionSuccess #LoyaltyEconomics #CustomerCentricity #TransparentPricing #CustomisedValue #EcommerceEvolution #ThreeBrains #Ecommerce

Customer loyalty is transforming due to changing consumer preferences, technological advances and the e-commerce boom. Reinvigorating loyalty programmes in this new digital and experience-led economy requires brands to be equipped with the right strategies and tools to secure growth, maximise customer retention, build meaningful relationships and increase user satisfaction. Weaving in tactics which encourage new sales, nurture engagement and inspire loyalty will bring more added value.  Be informed with our complete report: https://lnkd.in/eHWgEmcu #customerloyalty #customer #strategies #brandawareness #marketresearch #marketresearchreports #datanalysis #consumerbehavior #sales

Interesting research on what today’s customers think and feel about loyalty, and how loyalty looks like from their perspective. Check out this "2023 Customer Loyalty Index" report gathering results from over 10k respondents across the US, UK, Australia, and Germany. Read here: https://lnkd.in/eEH6aD2a #marketing #loyalty #commerce

Interesting research on what today’s customers think and feel about loyalty, and how loyalty looks like from their perspective. Check out this "2023 Customer Loyalty Index" report gathering results from over 10k respondents across the US, UK, Australia, and Germany. Read here: https://lnkd.in/eEH6aD2a #marketing #loyalty #commerce

Interesting research on what today’s customers think and feel about loyalty, and how loyalty looks like from their perspective. Check out this "2023 Customer Loyalty Index" report gathering results from over 10k respondents across the US, UK, Australia, and Germany. Read here: https://lnkd.in/eEH6aD2a #marketing #loyalty #commerce

Interesting research on what today’s customers think and feel about loyalty, and how loyalty looks like from their perspective. Check out this "2023 Customer Loyalty Index" report gathering results from over 10k respondents across the US, UK, Australia, and Germany. Read here: https://lnkd.in/eEH6aD2a #marketing #loyalty #commerce

Interesting research on what today’s customers think and feel about loyalty, and how loyalty looks like from their perspective. Check out this "2023 Customer Loyalty Index" report gathering results from over 10k respondents across the US, UK, Australia, and Germany. Read here: https://lnkd.in/eEH6aD2a #marketing #loyalty #commerce