As logistics providers, it's our responsibility to ensure equitable access to healthcare delivered in a cost and time efficient, streamlined way. And never has this been more evident than during the Covid-19 pandemic, which highlighted the costly gaps in resilient and efficient healthcare supply chains. Despite the pandemic being long gone, demand for healthcare and pharmaceutical products is only going to increase. So, how do we ensure robust supply chains for our customers across Europe?
1. Ensure our warehouses are built for purpose. The healthcare trade is by nature complex: most products need to be stored at specially built facilities for sub-zero storage. But with the right mindset we can quickly adapt our existing infrastructure and processes. Case in point: when a major German pharmaceutical manufacturing customer upped its first defence products during the pandemic, we quickly responded to the challenge, using our inland rail and trucking networks to collect the hazardous cargo from two production facilities and deliver goods to local authorities in Hamburg and to nearby hospitals. In addition, we repurposed our hazmat warehouse facility in Schönebeck, transforming it into an overspill storage facility for our customer and the state procurement department throughout the pandemic. Thanks to our quick, efficient response, we delivered over 616,000 litres of sanitiser and stored 600 pallets of hazardous material in the hazmat warehouse in just seven days.
2. Streamline our processes to ensure time-efficiency. The increase in demand for pharmaceuticals products can cause shortages, price hikes, and time lags. Our network across the region integrates our multimodal offer with disruptive future-proof technology. Through our logistics capabilities, we’re able to offer customers diverse transport solutions, set up custom-made warehousing, and quickly deploy skilled staff to quickly scale and build efficient and business-conducive supply chain solutions.
3. Listen to our customers' and partners' requirements. We are in the business of supporting our customers in achieving their goals, and this is nothing different. By listening to our clients' needs from end to end, we are confident we can make a difference in value along this vital supply chain.
Understanding and believing in the process is how you make a difference. And DP World is removing these challenges for our European and global customers.
Experienced in ICD & CFS Operations
1wWell done!